Clinical Office Team Lead - Patient Care Ops

Washington University in St. Louis; United States; On-site; USD 55,000 - 82,000; Full time

Job summary

Washington University in St. Louis in Saint Louis, MO, is seeking a supervisor to oversee daily operations of clinical offices, support staff, and ancillary services involved in patient care.

Responsibilities include staffing, hiring, training, scheduling, ensuring records ready, addressing personnel issues, and acting as liaison among providers, patients, and clerical teams. Normal office environment with exposure to clinical settings.

Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Certifications/Professional Licenses: Various medical assistant and related licenses may be required or preferred.
• Work Experience: Relevant experience (5 years) as per the posting.
• Skills: Not Applicable

Responsibilities

• Supervises daily activities of clinical offices, support staff, and ancillary services involved with patient care.
• Interviews and hires applicants for positions, supervises training of new employees, conducts job evaluations, and salary recommendations.
• Ensures patient examination areas are staffed and maintained.
• Maintains backup transcription services for department needs.
• Serves as liaison between provider, patient and clerical staff.
• Performs other duties as assigned.

Skills

Communication

Medical Terminology

Organizing

Supervision

Education

High school diploma or equivalent

Job description

Washington University in St. Louis in Saint Louis, MO, is seeking a supervisor to oversee daily operations of clinical offices, support staff, and ancillary services involved in patient care.

Responsibilities include staffing, hiring, training, scheduling, ensuring records ready, addressing personnel issues, and acting as liaison among providers, patients, and clerical teams. Normal office environment with exposure to clinical settings.