Pediatric Clinical Operations Lead

Washington University in St. Louis; St. Louis (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Washington University in St. Louis in Saint Louis, MO, is seeking a Clinical Operations Manager to oversee multi-clinic operations, EMR systems, scheduling, and staff supervision. The role focuses on delivering quality patient care, driving efficiency, and coordinating with department leadership.

Strong leadership, 5 years management, and BLS/ACLS are required; a Bachelor's degree is essential. You will partner with clinicians and support services to optimize workflows, maintain compliance, and

Qualifications

• Bachelor's degree or combination of education and/or experience may substitute for minimum education.
• ACLS and BLS certifications required by the role.
• Management experience of 5 years.

Responsibilities

• Manage clinical operations across multiple sub-specialty clinics within the adult division.
• Oversee coordination and delivery of patient services, ensuring quality care in a cost effective manner.
• Provide management direction and assist in resolving issues and complaints by team members, physicians, patients and referring offices.
• Develop and implement performance and quality improvement processes and monitors for effectiveness.
• Coordinate scheduling and registration processes and ensure staff competency.

Skills

Management

Customer service

Data compilation

Problem solving

Interpersonal communication

Team leadership

Scheduling

Ophthalmology

Regulatory requirements

Safety practices

Education

Bachelor's degree

Master's degree

Tools

EMR systems

Office software

Job description

Washington University in St. Louis in Saint Louis, MO, is seeking a Clinical Operations Manager to oversee multi-clinic operations, EMR systems, scheduling, and staff supervision. The role focuses on delivering quality patient care, driving efficiency, and coordinating with department leadership.

Strong leadership, 5 years management, and BLS/ACLS are required; a Bachelor's degree is essential. You will partner with clinicians and support services to optimize workflows, maintain compliance, and