Pediatric Clinic Operations Manager | Complex Care

Kidney; Nashville (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

Vanderbilt Health in Nashville seeks a Manager to lead designated clinic operations with broad authority and accountability for quality, patient care, and staff development.

You will oversee budgeting, program development, and cross-functional coordination, driving continuous improvement and ensuring alignment with the clinical enterprise. This role supports Monroe Carell Jr. Children’s Hospital and promotes patient-centered care.

Qualifications

• Bachelor's degree is required.

Responsibilities

• Develop work goals for the unit/area consistent with institutional and departmental goals and policy
• Plan to achieve goals or establish priorities
• Initiate changes or develop new policies, procedures and/or methods
• Help unit to understand, share, and support the vision
• Ensure the most effective operation of the unit/area through program development, process improvement and coordination of processes across functions
• Monitor and coordinate programs and actions
• Supervise a unit/area with responsibility for planning, coordinating and controlling the work and procedures
• Coordinate the activities of one or more functions to effect unity of operation
• Adjust work schedules or project priorities to meet emergencies or changing condition.
• Provide information to others to explain/clarify problems or issues or requests
• Participate in periodic management meetings to keep top management informed of problems and concerns
• Define and achieve financial targets for the unit/area, consistent with the departmental financial plan
• Plan communicate budget calendar and process
• Aid in the implementation, interpretation and presentation of annual wage and salary plan to staff
• Supply precise information by center and account line regarding budget preparation
• Frequently prepare ad hoc financial and budget reports
• Prepare for and attend monthly financial statement meetings with director/administrator
• Report findings that occur as part of the analysis process and incidental discoveries to the director/administrator
• Exercise judgment and prepare supporting or correcting documentation as deemed appropriate
• Exceed defined service standards for the unit/area
• Ensure service standards are met or exceeded
• Monitor performance against service standards
• Use patient/customer satisfaction data to improve systems, processes, and outcomes
• Ensure a safe, satisfying and enriching environment for employees and provides a qualified, competent staff
• Define qualifications and performance expectations for all staff positions through the Performance Development system
• Ensure staff qualifications are consistent with job responsibilities and regulatory requirements
• Create an environment that encourages and supports self-development and learning for all staff
• Monitor quality assurance standards, programs and procedures
• Ensure defined quality standards are met

Education

Bachelor's degree

Job description

Vanderbilt Health in Nashville seeks a Manager to lead designated clinic operations with broad authority and accountability for quality, patient care, and staff development.

You will oversee budgeting, program development, and cross-functional coordination, driving continuous improvement and ensuring alignment with the clinical enterprise. This role supports Monroe Carell Jr. Children’s Hospital and promotes patient-centered care.