Pediatric Care Unit Coordinator

Children's Wisconsin; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Children’s Wisconsin is seeking a friendly, organized front-desk/clerical support team member to provide essential clerical and patient-facing services in our cardiac/renal/hepatology unit. You will greet patients, manage access, coordinate with clinical staff, and assist families with information and resources.

Responsibilities include admissions/discharges, document handling, and serving as a central communication hub.

Qualifications

• High school diploma or equivalent required; healthcare clerical training or experience preferred.
• Strong communication, organization, and multitasking skills.
• Basic computer proficiency; familiarity with medical terminology a plus.
• Ability to provide excellent customer service in a fast-paced environment.

Responsibilities

• Welcome patients and visitors; manage secure unit access and answer calls; relay information accurately while maintaining confidentiality.
• Maintain and manage patient records; process admissions/discharges; coordinate with clinical staff; assist families with information and resources.
• Partner with nursing and support departments to manage bed availability, patient placement, and room readiness for smooth transitions of care.
• Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized.

Skills

Communication

Organization

Multitasking

Customer service

Computer proficiency

Education

High school diploma or equivalent

Healthcare clerical training or experience

Job description

Children’s Wisconsin is seeking a friendly, organized front-desk/clerical support team member to provide essential clerical and patient-facing services in our cardiac/renal/hepatology unit. You will greet patients, manage access, coordinate with clinical staff, and assist families with information and resources.

Responsibilities include admissions/discharges, document handling, and serving as a central communication hub.