Pediatric Care Support Specialist

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a flexible, patient-centered support professional to assist care teams. You will manage phones, schedules, and EMR data, and help with admissions, transfers, and discharge processes under licensed supervision. The role includes basic patient care tasks and coordination across shifts.

Required High School diploma and BLS certification within 30 days. The hospital emphasizes safety, quality, and compassionate service for pediatric patients in a busy

Qualifications

• High school diploma or equivalent required.
• BLS certification from American Heart Association within 30 days of employment.

Responsibilities

• Provides administrative support to patient care areas, including answering phones, taking messages, posting schedules, and managing documentation in the EMR system.
• Assists licensed nurses with admissions, transfers, discharges, and patient information updates.
• Supports basic patient care tasks under supervision (nutrition, activities, lab procedures) and transports items as needed.
• Provides nursing station coverage during key periods and monitors patients as directed by a nurse.
• Documents and communicates patient care needs and shift priorities to the team.
• Orders and maintains department equipment and supplies per established standards and participates in quality improvement.

Skills

Communication

Organizational skills

Interpersonal skills

Leadership

Education

High school diploma or equivalent

Tools

EMR systems

Voalte phones

Job description

Children’s Healthcare of Atlanta is seeking a flexible, patient-centered support professional to assist care teams. You will manage phones, schedules, and EMR data, and help with admissions, transfers, and discharge processes under licensed supervision. The role includes basic patient care tasks and coordination across shifts.

Required High School diploma and BLS certification within 30 days. The hospital emphasizes safety, quality, and compassionate service for pediatric patients in a busy