Pediatric Care Assistant – Patient-Centered Team Player

Yale New Haven Health Services Corp.; New Haven (CT); On-site; USD 19,000 - 30,000; Full time

Job summary

Yale New Haven Health Services Corp. in Connecticut seeks a Patient Care Associate to join the healthcare team under RN supervision. The role emphasizes patient-centered care, safety, and collaboration with physicians, nurses, and staff to deliver high-quality care.

You will perform rooming, vital sign collection, specimen handling, documentation in EPIC, and administrative tasks while maintaining PFCC principles and professional communication with patients and families.

Qualifications

• High school diploma or GED required; postsecondary medical assisting or nursing assistant training preferred.
• Experience as Medical Assistant, Nursing Assistant, or Patient Care Associate is preferred in outpatient settings.
• Demonstrated ability to communicate effectively with patients, families, and interdisciplinary teams.
• Flexibility to adjust priorities and work plans in a clinical environment.

Responsibilities

• Provide patient-centered care under RN supervision and within scope of practice.
• Assist with rooming, including patient identification and prep for exams.
• Communicate effectively with patients, families, and staff from diverse backgrounds.
• Collaborate in interdisciplinary teams to improve patient experience and outcomes.
• Support quality and safety by following high-reliability practices.
• Utilize informatics to document and share information; maintain EPIC proficiency.
• Handle administrative tasks and medical records per scope of practice.
• Set up instruments and equipment per department protocol.
• Lift and move patients safely; demonstrate proper body mechanics.

Skills

Communication skills

Flexibility

Team collaboration

Professional communication

Education

High school diploma or GED

Medical assisting program or nursing assistant training

Tools

EPIC

Job description

Yale New Haven Health Services Corp. in Connecticut seeks a Patient Care Associate to join the healthcare team under RN supervision. The role emphasizes patient-centered care, safety, and collaboration with physicians, nurses, and staff to deliver high-quality care.

You will perform rooming, vital sign collection, specimen handling, documentation in EPIC, and administrative tasks while maintaining PFCC principles and professional communication with patients and families.