Pediatric Ambulatory Care Clerk & Patient Support

Corewell Health; Grand Rapids (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay (Payactiv)

Discounts directory

Identity theft protection

Retirement options with match

Job summary

The Neurodevelopment Clinic in Grand Rapids is seeking a compassionate, team‑oriented support staff member to room patients, triage phone calls, manage in-basket messages, and coordinate outgoing referrals. This full‑time role supports both clinical and clerical tasks in a fast-paced pediatric setting.

Corewell Health offers a comprehensive benefits package, on-demand pay, discounts, retirement options with match, and a commitment to a safe, inclusive workplace.

Qualifications

• High School Diploma or equivalent is required.
• BLS certification (AHA/ARC) required within 90 days.
• 2 years of insurance billing/access management/patient financial services/electronic health records experience preferred.
• 2 years of clinical care experience preferred.

Responsibilities

• Room patients and triage phone calls.
• Manage in-basket messages and coordinate outgoing referrals.
• Support clinic operations and patient flow.
• Collaborate with care team to ensure smooth patient care.

Skills

BLS Certification

Insurance billing experience

Clinical care experience

Education

High School Diploma or equivalent

Tools

Electronic Health Records

Job description

The Neurodevelopment Clinic in Grand Rapids is seeking a compassionate, team‑oriented support staff member to room patients, triage phone calls, manage in-basket messages, and coordinate outgoing referrals. This full‑time role supports both clinical and clerical tasks in a fast-paced pediatric setting.

Corewell Health offers a comprehensive benefits package, on-demand pay, discounts, retirement options with match, and a commitment to a safe, inclusive workplace.