Pediatric ABA Scheduling Specialist

Gemstone ABA; Pikesville (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus opportunities

Competitive salary

Health insurance

Vision insurance

PTO & holidays

Career advancement

Job summary

Gemstone ABA, a growing ABA Agency in Baltimore, MD, is seeking an experienced scheduling coordinator. Come join our team of passionate providers and administrators, who thrive on improving the lives of young children with autism!

The Scheduling Coordinator will manage therapist, patient, and family appointments to ensure efficient service delivery, minimize cancellations, and align schedules with patient needs and provider availability.

Qualifications

• 1+ years in scheduling, preferably in medical/ABA.
• Proficiency with scheduling software, Microsoft Office, and Google Workspace.
• Strong verbal and written communication skills; outbound calls to families and therapists.
• Ability to manage multiple schedules and prioritize in a fast-paced setting.
• Collaborative approach to support clinical and administrative teams.

Responsibilities

• Create, confirm, and update therapy schedules for therapists, patients, and families.
• Identify and resolve scheduling conflicts, cancellations, and rescheduling.
• Serve as primary contact for families and therapists with timely schedule updates.
• Maintain accurate records in scheduling systems and spreadsheets.
• Collaborate to maximize therapist utilization and service coverage.
• Track and report cancellation rates and staffing needs to leadership.
• Coordinate scheduling updates with preschool teams when applicable.

Skills

Scheduling

Communication

Organizational skills

Microsoft Office

Google Workspace

Tools

Passage Health

Sharepoint

Job description

Gemstone ABA, a growing ABA Agency in Baltimore, MD, is seeking an experienced scheduling coordinator. Come join our team of passionate providers and administrators, who thrive on improving the lives of young children with autism!

The Scheduling Coordinator will manage therapist, patient, and family appointments to ensure efficient service delivery, minimize cancellations, and align schedules with patient needs and provider availability.