PD Transfer Center Specialist

RWJBarnabas Health; New Jersey; On-site; USD 31,000 - 36,000; Full time

Job summary

RWJBarnabas Health seeks a PD Transfer Center Specialist to support patient transfers from the Transfer Center. You will handle referrals, verify critical information, and coordinate bed placement and transport, ensuring smooth patient transitions into RWJBH hospitals.

The role requires strong organizational skills, ability to work in a fast-paced environment, and adherence to HIPAA regulations. Per diem, night shift, with hourly wage range in New Jersey.

Qualifications

• High school diploma or GED required.
• Experience in healthcare office or hospital operations preferred.
• Proficiency with Microsoft Office and typing speed of 40 wpm.

Responsibilities

• Serve as the point of contact for referrals and initiate transfer processes.
• Verify patient information, coordinate bed availability, and ensure timely transfers.
• Enter referrals into Epic and coordinate with Patient Access and receiving facilities.
• Document data accurately, protect PHI, and maintain compliance with HIPAA and policies.
• Answer calls, follow up with clinicians, and support efficient transfer workflows.
• Coordinate transports and communicate status with departments and facilities.

Skills

Microsoft Office

Typing 40 wpm

Education

High School Diploma or GED

Tools

Transfer Center database platform

EMR systems

Telephony systems

Office systems

Job description

Job Title: PD Transfer Center Specialist

Location: 379 Campus Drive

Department Name: Patient Transfer Center

Req #: 0000266359

Status: Hourly

Shift: Night

Pay Range: $22.46 - $26.01 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

A Typical Day

TheSpecialistfunctions semi-independently, under the direction of the Transfer Center administration as part of the integrated healthcare team. The Transfer Center Specialist will work to enter Epic referrals into About,preadmit& send insurance verification to Patient Access, confirm all necessary components of referral are present and complete, document clearfollow upfor clinicians,answer phones, attimeof patient acceptance - confirms appropriate bed requests are placed,coordinatestransport with PTC or otherwise appropriate entity, and ensures patient’s timely arrival to inpatient unit. Knowledge and necessary skills will be utilized to effectively meet the needs oftransferprocess. Must possessabilityto establish and maintain effective working relationships with the public. Requires the ability to effectively plan; must be able to follow directions and to perform work according to department standards when no directions are given. Requires enthusiasm, initiative, and the ability to work independently/cooperatively with other personnel. Requires the ability to function effectively in a fast-paced environment with multiple demands/deadlines.

• Serves as the point of contact for referrals and obtains necessary information to initiate andfacilitate the patient’s transfer intoRWJBHHealthcare hospitals under administration and chargesupervision
• Proficient in all Transfer Center workflows and protocols
• Works directly with staff at each client facility to ensure timely access, appropriate bed assignment, and accurate patient information documentation to assist with an appropriate destination plan of care atreceivingfacility. Receiving, documenting, and communicating time-sensitive clinical data from a multitude of sources.
• Demonstrates the ability to triage and prioritize patient information under the direction of the clinician
• Coordinatestransportsandpick uptimes
• Proficient in Transfer Center database platform, EMR, telephony systems, and Office systems as required to support operations, ensuring accurate, timely data entry, protection of PHI
• Demonstrates knowledge of regulatory components toincludebut not limited to, Ethics and Compliance, quality initiatives, and HIPAA; monitors self-compliance and implements process changes to ensure compliancetosuch regulations and quality initiatives
• Effectively supports system, facility and department goals and objectives, mission, vision, and values through appropriate use of interpersonal skills and job performance. Support Transfer Center andRWJBHhospital's growth strategies
• Demonstrates well-defined organizational and time-management skills. Identifies, analyzes, organizes, and solves problems and issues in a timely, effective manner and collaborates with others to make sound, timelydecisions
• Demonstrates commitment to and compliance withcompany’spolicies and procedures. Adheres to safety and infection control and prevention policies, procedures and guidelines

To be Considered

Required:

• High school diploma/GED
• 2-3 yearsof experience in a healthcare office or hospital operations setting, and/or educational background

Preferred:

• Expert level of Microsoft Office
• Ability to accurately type at least 40 wpm

Scheduling Requirements:

• Per Diem, Night

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice.