PCU Unit Secretary: Patient Care & Scheduling

Bon Secours Mercy Health; Cincinnati (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

403(b) retirement plan

Health benefits

Paid time off

Job summary

Mercy Health in Cincinnati, OH is seeking a Unit Secretary for the Progressive Care Unit at Anderson Hospital. Under supervision, you will provide clerical support on the nursing unit and help maintain an organized, positive culture.

The role requires strong communication, basic computer skills, and accurate typing; prior healthcare clerical experience is preferred. EPIC EHR training is a plus; training is provided as needed.

Qualifications

• Must possess problem-solving and basic computer skills.
• Typing 25 WPM with excellent communication.
• Interact with staff and patients professionally.
• Ability to be proactive in a fast-changing environment.

Responsibilities

• Troubleshoot and resolve caller problems quickly.
• Provide excellent customer-focused service navigating calls.
• Schedule discharge follow-up appointments; assist in recording events.
• Perform other administrative or clerical duties as assigned.
• Other duties as needed.

Skills

Problem-solving skills

Basic computer skills

25 WPM typing

Communication skills

Interpersonal skills

Proactive in fast-paced environment

Education

High School Degree or GED

Tools

EPIC EHR

Job description

Mercy Health in Cincinnati, OH is seeking a Unit Secretary for the Progressive Care Unit at Anderson Hospital. Under supervision, you will provide clerical support on the nursing unit and help maintain an organized, positive culture.

The role requires strong communication, basic computer skills, and accurate typing; prior healthcare clerical experience is preferred. EPIC EHR training is a plus; training is provided as needed.