PCB Sales Support Associate

Hughes Circuits Inc.; San Marcos (CA); On-site; USD 27,552 - 33,062; Full time

Job summary

Hughes Circuits Inc. in San Marcos, CA is seeking a Customer Service Clerk to assist in facilitating sales for PCB and PCA products.

The role collaborates with Sales and Marketing Agents and Program Management to maintain files and support customer interactions. Daily tasks include gathering customer information, tracking contacts and potential orders, maintaining product knowledge, and performing basic administrative duties using M1 ERP and FactoryLogix MES/ERP.

Qualifications

• Ability to read, write, and comprehend English.
• Strong customer orientation and interpersonal skills.
• Proficient computer software and data entry skills (Microsoft Windows 10, Outlook, Excel, Word).
• Clear communication skills (verbal and written).

Responsibilities

• Gathers initial contact information for sales activities and potential orders.
• Tracks and maintains electronic files of customer contacts.
• Maintains product knowledge and pricing information for PCB/PCA products.
• Performs basic administrative tasks and data entry using ERP/MES software.

Skills

Customer service

Data entry

English literacy

Teamwork

Microsoft Office

Tools

M1 ERP (PCA)

FactoryLogix MES/ERP

Job description

Hughes Circuits Inc. in San Marcos, CA is seeking a Customer Service Clerk to assist in facilitating sales for PCB and PCA products.

The role collaborates with Sales and Marketing Agents and Program Management to maintain files and support customer interactions. Daily tasks include gathering customer information, tracking contacts and potential orders, maintaining product knowledge, and performing basic administrative duties using M1 ERP and FactoryLogix MES/ERP.