PC Technician

Iron Bow Technologies; Liberty (AL); On-site; USD 70,000 - 80,000; Full time

Job summary

Iron Bow Technologies is seeking a PC Technician to monitor and support the end-user computing environment, ensuring smooth operations of desktops, laptops and peripherals. You will install, configure, and maintain hardware, software, printers, and perform IMACs in a multi-protocol environment, logging and resolving VIP issues.

The ideal candidate has 5 years of experience in systems administration or PC support, a Bachelor degree or equivalent, and a Security+CE/IAT II certification, with

Qualifications

• Bachelor degree or equivalent experience.
• 5 years experience in Systems Administration or PC Support.
• Security+CE or equivalent IAT II certification.
• TS/SCI clearance required; minimum of TS at hire.

Responsibilities

• Interface with support groups to install services; apply basic PC/LAN knowledge.
• Install, configure, and maintain desktop and laptop PCs and peripherals.
• Install and configure application and OS software and upgrades.
• Troubleshoot and repair hardware and network connectivity issues.
• Remove old equipment and perform data migration to new machines.
• Diagnose, log and fix VIP customer issues on a full range of applications.

Skills

PC Support

Troubleshooting

VIP issue resolution

Education

Bachelor degree or equivalent experience

Tools

Security+CE or IAT II certification

Job description

Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because \"What we do matters!

We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.

Whether we team with clients, colleagues, or partners, we put each other first. It's The Iron Bow Way.

THE OPPORTUNITY

The PC Technician monitors and responds to requests to ensure the smooth operations of computer systems and peripherals for end-users.

HOW YOU'LL MAKE AN IMPACT

• Interface with various support service groups to ensure proper Installation of services. Apply basic knowledge of PC/LAN communications hardware/software in a multi-protocol environment. PC Technicians log, validate and perform IMACs on the full range of products.
• Install, configure, and maintain desktop and laptop PCs and peripherals such as printers
• Install, and configure application and operating system software and upgrades
• Troubleshoot, and repair hardware and network connectivity issues
• Remove old equipment and performing data migration to new machines
• Diagnose, log and fix VIP customer issues on a full range of applications used on customer site

SKILLS THAT DRIVE SUCCESS

• Bachelor degree or equivalent experience
• You will have 3-5 years' experience as a PC Technician, Systems Administrator or Help Desk Analyst
• Security+CE or equivalent IAT II certification
• TS/SCI clearance required; minimum of TS at hire

TRAVEL REQUIREMENTS

This position does not require travel

WHAT SETS YOU APART

• 5 years experience in Systems Administration or PC Support
• Industry certifications

WHY YOU'LL LOVE IT!

• Iron Bow is rapidly growing and with growth comes opportunity for all. There is palpable energy and momentum across the company that is easy to tap into and be inspired by.
• Be a part of organizational transformation. Now's the time to join. Iron Bow is redesigning the customer and employee experience. This new approach elevates all and truly enables success.

COMPENSATION AND BENEFIT INFORMATION

The salary range for this position is $70,000 - $80,000. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.

Iron Bow Technologies reserves the right to fill this role at a different level, depending on qualifications and organizational priorities. This range represents only one component of Iron Bow's total compensation package. An overview of our benefits is available on our careers page.

OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT

Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.