Cyber Technician (Server Administrator)

People Technology And Processes; Fort Knox (KY); On-site; USD 95,000 - 102,000; Full time

Job summary

People Technology And Processes is seeking a Cyber Technician (Server Administrator) at Fort Knox, KY. This role requires a high school diploma and IAT Level II certification along with 3+ years of related experience in cybersecurity and systems administration.

The successful candidate will handle server administration, troubleshoot cybersecurity issues, and ensure compliance with security standards. Competitive compensation ranges from $95K to $102K.

Qualifications

• 3+ years of experience in cybersecurity, systems administration, or network security support.
• Proficiency with DoD STIGs, RMF artifacts, and AESMP/ITSM ticketing systems.
• Knowledge of NIPR/SIPR systems and endpoint protection solutions.

Responsibilities

• Respond to trouble tickets and service requests related to server administration and cybersecurity issues.
• Perform system updates, software installations, and vulnerability patching on Windows systems.
• Assist in diagnosing and resolving cyber-related incidents.

Skills

Cybersecurity

Systems Administration

Network Security Support

Windows Client Administration

Analytical Skills

Education

High school diploma

IAT Level II certification

Tools

DoD STIGs

RMF artifacts

ITSM ticketing systems

Job description

Job Details

Location: Fort Knox, KY 40121
Position Title: Cyber Technician (Server Administrator)
Clearance Type: SECRET
Compensation: $95K-$102K

Responsibilities

• Respond to AESMP/ITSM trouble tickets and service requests related to server administration, desktop/laptop support, and cybersecurity issues.
• Perform system updates, software installations, STIG compliance, and vulnerability patching on Windows systems and servers.
• Provide touch labor and remote support for end-user devices (desktops, laptops, printers, storage devices) across NIPR/SIPR networks.
• Track, assign, and resolve ITSM work orders; document all materials, time, and system changes within ticketing tools.
• Assist in diagnosing and resolving cyber-related incidents and coordinate with network and application teams as needed.
• Review, draft, and update SOPs, Technical Training Plans (TTPs), and RMF artifacts for submission to the Government for approval.
• Establish repeatable technical procedures to resolve recurring issues and improve security compliance posture.
• Provide guidance to NEC staff, IMOs, and end-users regarding cybersecurity policies and best practices.
• Support system design, planning, and installation for new or existing systems while ensuring proper documentation.
• Recommend system modifications to reduce user problems or mitigate cyber vulnerabilities.
• Prepare daily or weekly progress reports and update ITSM records accordingly.

Qualifications

Education and Certifications

• High school diploma required.
• IAT Level II certification (e.g., Security+ CE, CCNA Security, CySA+, etc.).

Knowledge and Experience

• 3+ years of experience in cybersecurity, systems administration, or network security support.
• Proficiency with DoD STIGs, RMF artifacts, and AESMP/ITSM ticketing systems.
• Knowledge of NIPR/SIPR systems, remote support tools, and endpoint protection solutions.
• Strong analytical, documentation, and communication skills.
• Windows client and server administration experience.

Desired Qualifications

• Experience supporting NECs or Army network environments.
• Familiarity with ICAN systems, DoD vulnerability management tools (e.g., ACAS, HBSS), and compliance scanning.
• Exposure to virtualized environments, Group Policy, and patch deployment tools.
• Understanding of enterprise Active Directory structure and permissions management.