PC Tech

Globalchannelmanagement; Chattanooga (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A technology solutions provider is seeking an IT professional in Chattanooga, TN, with at least one year of experience in information technology. This role involves configuring and installing PCs and peripherals, maintaining computer images, and providing end-user support. Skills in communication, customer service, problem-solving, and time management are essential. The ideal candidate will be dedicated to ongoing technical education and can handle heavy lifting. This position presents an exciting opportunity to contribute to organizational IT objectives.

Qualifications

• 1+ years of experience in information technology, with a strong grasp of computer hardware and software fundamentals.
• Dedication to on-going technical education, both as a student and a teacher.
• Ability to perform heavy lifting.

Responsibilities

• Configures, delivers, and installs PCs, peripherals, and corporate standard software.
• Oversees the building and maintenance of corporate computer images for laptops and desktops.
• Maintains inventory of computers and components.

Skills

Interpersonal communication

Customer service

Problem-solving

Time-management

Job description

PC Tech needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals

• Excellent interpersonal communication, customer service, problem solving, and time-management skills.
• Dedication to on-going technical education, both as a student and a teacher.
• Able to perform heavy lifting.
• Configures, delivers, and installs PCs, peripherals, and corporate standard software.
• Oversees the building and maintenance of corporate computer images for laptops and desktops.
• Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal.
• Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals.
• Maintains inventory of computers and components.
• Serves as backup to PC support specialists, providing end-user support under their guidance and direction.
• Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices.
• Documents technical issues and their resolution, in accordance with corporate standards.