Front Desk Attendant (Opener & Weekend)

Fitness Formula Clubs (FFC); Chicago (IL); On-site; USD 1,000; Full time

Job summary

Fitness Formula Clubs (FFC) is seeking a Front Desk Attendant to create a welcoming environment and provide exceptional customer service. You will greet members, manage check-ins, and ensure a clean and safe atmosphere. Join a diverse team dedicated to enhancing the lives of members and guests.

Benefits

Dental insurance

Employee discounts

Training & development

Vision insurance

Complimentary Club Membership

401K with company match

Diverse and Inclusive Culture

Professional Development Reimbursement

Qualifications

• Outgoing and reliable personality.
• Experience in customer service preferred.

Responsibilities

• Greet members by name and create a positive first impression.
• Check-in members and guests.
• Field member questions and concerns.

Skills

Customer Service

Communication

Reliability

Coachable

Job description

Join to apply for the Front Desk Attendant (Opener & Weekend) role at Fitness Formula Clubs (FFC)

1 day ago Be among the first 25 applicants

Join to apply for the Front Desk Attendant (Opener & Weekend) role at Fitness Formula Clubs (FFC)

Benefits:

• Dental insurance
• Employee discounts
• Training & development
• Vision insurance
• Wellness resources
  
  
  

We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

Position: Front Desk Attendant

Location: FFC Lincoln Park

Compensation: $16.20 per hour

Duties and Responsibilities:

• Greet members by name and create a great first impression of the club
• Check-in members and guests to the club
• Act as liaison between current and prospective members and Membership Department
• Answer incoming calls professionally
• Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
• Perform opening and closing functions regarding the front desk
• Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
• Attend all required department and club staff meetings
• Provide a clean, safe and healthy environment for members, guests, and co-workers
  
  
  

What We Offer:

• Insurance - Medical (only for Full time employees), Dental and Vision insurance through UnitedHealthcare
• Company-paid Life Insurance (only for Full time employees)
• 401K - with company match
• Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment (only for Full time employees)
• We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
  
  
  

Other Perks of Working at FFC:

• Complimentary Club Membership to use any of our FFC locations!
• Open Door Policy - Your managers and the corporate team all have an open door policy
• Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
• 25% discounts on Spa, Retail, and Fitness classes for all employees
• Employee appreciation programs
• Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
  
  
  

Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

Our Purpose:

"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services

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