PBX Switchboard Operator

Medical Center SE Texas Port Arthur; Port Arthur (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Medical Center SE Texas Port Arthur is seeking a PBX Operator to operate the telephone switchboard, relay incoming and outgoing calls, and support hospital communications and clerical duties. You will monitor alarms, page physicians and staff, and follow policy-driven call codes.

The role requires a high school diploma and 1–2 years hospital PBX or cashier experience; strong customer service and professional phone etiquette are essential in a fast-paced healthcare environment.

Qualifications

• High school graduate or equivalent.
• One to two years hospital experience or comparable PBX/Cashier experience preferred.

Responsibilities

• Operate the telephone switchboard to relay incoming and outgoing calls and perform hospital communications and clerical duties.
• Monitor alarms; call codes according to policy; page physicians and hospital personnel.

Skills

PBX operations

Customer service

Phone etiquette

Education

High school diploma

Job description

POSITION SUMMARY: Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Under the direct supervision of the PBX Supervisor, the PBX Operator is responsible for operating the telephone switchboard to relay incoming and outgoing calls and for performing miscellaneous hospital communications and clerical duties. Responsible for alarm monitoring; call codes according to policy; page various physicians and hospital personnel.

POSITION QUALIFICATIONS:

• 1. High school graduate or equivalent.


• 2. One to two years hospital experience or comparable PBX/Cashier experience preferred.