PBX Operator PRN

LewisGale Regional Health System; Pulaski (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Comprehensive medical coverage

401(k) plan with matching

Education assistance

Job summary

A leading healthcare provider is seeking a PBX Operator PRN to join their team in Pulaski, Virginia. This role involves promptly answering incoming calls, assisting with outgoing calls, and responding to emergency alarms. Candidates should possess at least 2 years of switchboard experience with a preference for those having 5 years or more. Strong communication skills and knowledge of medical terminology are advantageous. The position offers comprehensive benefits, supportive workplace culture, and opportunities for personal growth.

Qualifications

• 2 years of switchboard experience is required.
• Preferred operator should have at least 5 years of experience.

Responsibilities

• Answers all incoming calls and assists in placing outgoing calls.
• Responds to code phone and computer alarms, ensuring appropriate personnel are notified.
• Monitors fire panel alarms and contacts the fire department as needed.

Skills

Switchboard experience

Communication skills

Ability to handle emergency calls

Education

Graduate with previous switchboard experience

Knowledge of medical terminology

Job description

Introduction

Do you have the PRN career opportunities as a PBX Operator PRN with your current employer? We have an exciting opportunity for you to join LewisGale Hospital Pulaski, which is part of the nation’s leading provider of healthcare services, HCA Healthcare.

Benefits

• Comprehensive medical coverage that includes prescription drug, behavioral health, telemedicine services and free AirMed medical transportation.
• Dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
• Fertility and family building benefits through Progyny.
• Free counseling services and resources for emotional, physical and financial well‑being.
• Family support, including adoption assistance, child and elder care resources and consumer discounts.
• 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan.
• Retirement readiness and rollover services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence).

Job Summary And Qualifications

• Promptly answers all incoming calls and assists in placing outgoing calls.
• Responds to code phone, code computer or wall panel alarms, which take priority over any calls except the fire alarm and ensures that appropriate personnel are notified.
• Monitors fire panel alarms, wall alarms, code phone and code computer where applicable, contacting the fire department and other appropriate personnel when needed.
• Pages on a web‑based paging system and switchboard for authorized personnel, physicians and emergency calls.
• Places long‑distance and Watts Line calls for various departments and doctors’ offices.
• Assists patients by advising how to place local and long‑distance calls.
• Answers patient information calls whenever necessary.
• Documents vital information to assist the supervisor in maintaining current files with the daily PBX operations.

Experience

• Required: 2 years switchboard experience.
• Preferred: Operator with at least 5 years of experience.

Education

• Preferred: Graduate with previous switchboard experience and medical terminology knowledge.

About LewisGale Hospital Pulaski

LewisGale Hospital Pulaski has provided quality healthcare services since 1915. Located in Pulaski, Virginia, our 140+ bed hospital is one of the leading acute care facilities in Southwest Virginia and the New River Valley. As a member of the LewisGale Regional Health System network, we provide a full scope of healthcare services. Our hospital is the home of the LewisGale Regional Cancer Center Pulaski, the first medical facility in the region to offer a radioactive seed implant procedure, an alternative radiation therapy for treating breast and prostate cancer. We are accredited by the American College of Surgeons Commission on Cancer and are a nationally accredited chest pain center. Our orthopedics program is also highly specialized.

At LewisGale Hospital Pulaski, our “family culture” extends to patients, people and the community. We are committed to the safety and compassion of patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. The organization has spent an estimated $3.7 billion in charitable care, uninsured discounts and other uncompensated expenses in recent years.

"Bricks and mortar do not make a hospital. People do." – Dr. Thomas Frist, Sr., HCA Healthcare Co‑Founder

We encourage you to apply for our PBX Operator PRN opening if you are looking for personal growth and a rewarding career. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.