PBX Operator - Part Time

Hyatt Hotels Corporation; Hawaii; On-site; USD 32,690 - 38,462; Full time

Benefits offered by this job

Free room nights

Medical, Prescription, Dental and Vis

Paid vacation, sick days and personal

Paid Family Bonding Time

Retail discounts

Job summary

Grand Hyatt Kauai in Poipu, Hawaii, seeks a PBX Operator to handle incoming calls for the resort with a friendly and professional demeanor. The role requires strong typing and the ability to manage a high volume of inquiries about the hotel.

The position offers a probationary rate of $23.73 per hour and an hourly rate of $27.92 per hour, with benefits including room nights, insurance, paid leave and discounts. Weekend and holiday availability is expected.

Qualifications

• Strong organizational and multitasking abilities to handle multiple calls and guest requests simultaneously.
• Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Ability to sit for long periods of time.
• Must be able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Answer incoming calls to the resort and direct them as needed.
• Assist guests with inquiries and provide hotel information with a courteous attitude.
• Maintain a high level of professionalism and phone etiquette while handling a high volume of calls.

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Stamina for long sitting

Flexible schedule

Job description

Join us for this incredible opportunity to be part of our Rooms Team as a PBX Operator at Grand Hyatt Kauai located in Poipu, Hawaii.

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Operator must work well handling a high volume of calls and should be comfortable and able to answer questions relating to the hotel.

90 Day Probationary Rate: $23.73 per hour / Hourly Rate: $27.92 per hour.

Benefits

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• Basic Life Insurance
• Paid vacation, sick days and personal days
• Paid Family Bonding Time
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Qualifications

• Strong organizational and multitasking abilities to handle multiple calls and guest requests simultaneously.
• Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Ability to sit for long periods of time.
• Must be able to work a flexible schedule, including weekends and holidays.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.