Senior Patient Scheduler

Providence; Richland (WA); On-site; USD 40,000 - 50,000; Full time

Job summary

Providence Kadlec Regional Medical Center is seeking a Scheduling Trainer to support patient access and central scheduling activities. Under supervision, you will train staff, verify orders, schedule, register patients, and ensure insurance coverage and authorizations meet requirements.

You will help collect upfront revenue, maintain accurate patient information, and uphold patient safety and hospital quality measures in a fast-paced, patient-focused environment.

Qualifications

• 3 years central scheduling experience.
• Experience with medical terminology preferred.
• Data entry and insurance experience.

Responsibilities

• Provide training to new and existing hires in scheduling.
• Schedule, register patients, and verify insurance coverage.
• Obtain pre-certifications, referrals, or authorizations as needed.
• Assist in collecting upfront revenue and patient information accuracy.
• Support patient safety and hospital quality measures.

Skills

Customer service

Communication

Multitasking

Data entry

Education

Medical terminology coursework

CHAA certification

Job description

Under the direction of the Patient Access/Central Scheduling Coordinator & Patient Access/Scheduling Manager, provides training to existing and new hires in scheduling, verifies orders, schedules, registers, verifies insurance coverage and benefits, creates estimates, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due to the facility; Provides quality customer service to internal and external customers; and remains responsible for obtaining accurate patient information to ensure patient satisfaction; patient safety, and hospitals quality measures are met.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Shift Details:

Full-time, 40 hours weekly, Day shift.

Required Qualifications:

• 3 years Central scheduling experience.

Preferred Qualifications:

• Coursework/Training: Medical terminology.
• Upon hire: CHAA
• Medical setting experience.
• Data entry, medical terminology and insurance experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.