PBX Operator

Prime Healthcare; Port Huron (MI); On-site; USD 19,000 - 30,000; Part time

Job summary

Lake Huron Medical Center in Port Huron, MI is seeking a friendly PBX Operator / Receptionist to manage the switchboard, page overhead, greet visitors, and route them to the correct departments in a fast-paced hospital setting.

This per diem, variable-shift role requires a high school diploma, good communication, multitasking ability, and reliable follow-through. Prior PBX or receptionist experience is preferred, with strong customer service and interpersonal skills.

Qualifications

• PBX experience preferred.
• Experience in office or receptionist role helpful.
• Strong written/spoken communication and interpersonal skills.
• Ability to multitask and prioritize to meet timelines.
• Analytical and problem‑solving abilities.
• Customer service experience preferred.

Responsibilities

• Answer the switchboard and pages overhead.
• Greet and direct visitors to the appropriate departments.
• Monitor hospital alarms and follow policy for emergency codes.
• Communicate effectively with patients and staff.

Skills

PBX experience

Office receptionist

Communication skills

Multitasking

Analytical thinking

Customer service

Education

High School Diploma or Equivalent

Job description

Overview

Lake Huron Medical Center is a 139-bed community hospital that provides a wide range of inpatient and outpatient health care services to residents of St. Clair and Sanilac counties including emergency services, primary stroke center, cancer care, surgical services, physical therapy and rehabilitation services, pulmonary rehabilitation, and specialized diabetes programs.

Lake Huron Medical Center is affiliated with Lake Huron Medical Group which offers patient‑centred care through primary and specialty care physician practices located throughout the Blue Water Area. Raising the bar for quality health care, Lake Huron Medical Center received the Leapfrog Group's grade "A" in hospital safety, Healthgrades Patient Safety Excellence Award, rated four stars by the Centers for Medicare & Medicaid Services and earned The Joint Commission's Gold Seal of Approval® for Hospital Accreditation by demonstrating continuous compliance with its performance standards. Learn more at www.mylakehuron.com.

As a member of Prime Healthcare, Lake Huron Medical Center is proud to be part of a system recognized as one of America's Greatest Workplaces for 2024 by Newsweek and Plant‑A Insights Group! This prestigious honor is based on over 1.5 million comprehensive company reviews from more than 250,000 employees, highlighting our commitment to creating a positive and supportive work environment.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
• Previous PBX experience preferred.
• Previous experience in office or receptionist
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem‑solving skills.
• Customer Services experience preferred.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf