PBX OPERATOR

Universal Health Services; Enid (OK); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Tuition Assistance

Challenging environment

Generous PTO

Medical/Dental/Vision

Discounts with providers

Career development within UHS

Job summary

St. Mary's Regional Medical Center in Enid, OK, seeks a dedicated switchboard operator to manage the PBX, code blue paging, and 1‑minute response workflows.

You will serve as the hospital information desk for guests after hours, relay messages, monitor alarms, and support hospital communications across departments. The role requires a high school diploma or GED, at least one year of communication experience, and reliable telephone and basic computer skills.

Qualifications

• High school graduate or GED required.
• One-year experience in communication work is required.
• Good telephone skills required.
• Must successfully complete the pre-employment assessment.
• Basic computer skills required.

Responsibilities

• Answer the PBX console by the third ring.
• Page overhead and notify ICU/ER staff; coordinate labs as needed.
• Provide information service for hospital guests from 5p-9a.
• Page using I and II-way radios and the paging system.
• Respond quickly to alarms and notify proper personnel during emergencies.
• Disperse and log papers to employees for temporary use.

Skills

Telephone skills

Basic computer skills

Communication experience

Education

High school diploma or GED

Job description

Responsibilities

Are you in search of a new opportunity that makes a meaningful impact? If so, now is the time to find your calling at St. Mary's Regional Medical Center.

St. Mary's is a 229-bed, acute care hospital located in Enid, OK. St. Mary's Regional Medical Center has served the healthcare needs of northwest Oklahoma for more than 100 years. We host more than 125 highly skilled physicians offering specialties in Cardiology, Neurology, Orthopedics, Emergency Medicine, Rehabilitation, Laboratory, Women's Imaging, Wound Care, and more.

Website: https://www.stmarysregional.com

Position Summary

Responsible for operating the switchboard, I and II way paging, code blue and TDD telephones, taking and relaying messages, monitoring alarms and notifying proper personnel. Registers, takes monies for Hospitality House Guests and processes out-going mail. Provide communication for the hospital.

Benefits

• Tuition Assistance
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision, Prescription Drug Plans & 401k with company match
• Discounts with local St. Mary's providers
• Career development opportunities within UHS and its 300+ Subsidiaries!

For more benefit information UHS Benefits Service Center

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com.

Qualifications

Requirements

• High school graduate or GED required.
• One-year experience in communication work is required.
• Good telephone skills required.
• Must successfully complete the pre-employment assessment.
• Basic computer skills required.

Job Functions

• Answer the PBX console by the third ring
• Answer the Code Blue phone or rehab code blue TV screen; page overhead, notify ICU and ER Doctor, voice page ER team and call the Lab and complete procedure in 1 minute or less.
• Act as the information service for guests of the hospital from 5p-9a
• Page in a clear voice on I and II-way radios and use the message flash paging system when necessary
• respond quickly and efficiently to all alarms and notify proper personnel on all emergencies
• Disperse and log papers to employees for temporary use
• Perform all other duties required and assigned

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.