PBX Operator

Prime Healthcare; Denville (NJ); On-site; Part time

Job summary

Saint Clare's Health, faisant partie de Prime Healthcare, recherche un opérateur PBX / réceptionniste. Dans ce rôle, vous serez responsable de la gestion des appels, de l'accueil des personnes et de la direction vers les départements appropriés, tout en veillant à la sécurité dans l'hôpital. Une attention particulière sera donnée aux compétences de communication et au service à la clientèle, avec la possibilité de travailler à temps partiel.

Qualifications

• Diplôme d'études secondaires ou équivalent requis.
• Une expérience précédente en PBX est préférable.
• Compétences interpersonnelles efficaces sont nécessaires.

Responsibilities

• Répondre au standard et diriger les personnes vers les départements appropriés.
• Surveiller les alarmes de l'hôpital et connaître les politiques d'urgence.
• Communiquer avec la population desservie.

Skills

Communication écrite

Communication verbale

Service clientèle

Compétences analytiques

Compétences en résolution de problèmes

Education

High School Diploma or Equivalent

Job description

Overview

At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!

Saint Clare's Health includesCMS 5-Star Ratedhospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

High School Diploma or Equivalent required (effective 4/1/14 for all new hires).

Previous PBX experience preferred.

Previous experience in office or receptionist

Effective written, verbal communication, and interpersonal skills.

Ability to multi-task, prioritize needs to meet required timelines.

Analytical and problem-solving skills.

Customer Services experience preferred.

#LI-SK1

Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Evenings