PBX & Front Desk Coordinator

10 Nationwide Children's Hospital; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

10 Nationwide Children's Hospital is seeking a PBX Operator to manage incoming calls and greet visitors. The role involves directing calls accurately, maintaining records, and assisting in training new staff.

Applicants should have a high school diploma and preferably six months of experience as a PBX operator. Excellent communication, multitasking ability, and knowledge of medical terminology are essential for success in this role.

Qualifications

• Six months of experience as PBX operator or equivalent experience preferred.

Responsibilities

• Answers incoming calls and directs them appropriately.
• Places outgoing calls as requested by staff.
• Maintains accurate records of calls made and received.
• Greets visitors and directs them to the appropriate area.
• Provides general information as needed.

Skills

Knowledge of medical terminology

Excellent communication skills

Customer service skills

Ability to multi-task

Effective computer skills

Education

High School Diploma or equivalent

Job description

10 Nationwide Children's Hospital is seeking a PBX Operator to manage incoming calls and greet visitors. The role involves directing calls accurately, maintaining records, and assisting in training new staff.

Applicants should have a high school diploma and preferably six months of experience as a PBX operator. Excellent communication, multitasking ability, and knowledge of medical terminology are essential for success in this role.