PBX Communications Operator

EOS Hospitality; Myrtle Beach (SC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Free Lunch

Free Health Club Membership

Discounted travel program for staff

Job summary

Hilton Myrtle Beach Resort is hiring a front desk associate to respond to guest inquiries, provide comprehensive information about hotel facilities, and handle emergency communications. The role includes operating standard office equipment and multi-line phone systems to ensure timely, courteous service.

This full-time, year-round position requires flexibility for 2nd shift, holidays, and weekends, with benefits such as free lunch, health club access, and travel discounts for staff and family.

Qualifications

• 2 years: Customer Service Experience
• 1 year: multi-line phone system

Responsibilities

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
• Provide information and demonstrate knowledge of all hotel facilities and services.
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
• Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

Skills

Customer service experience

Multi-line phone system

Tools

Multi-line phone system

Job description

• IT
• Part-Time

Description

Responsibilities

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
• Provide information and demonstrate knowledge of all hotel facilities and services.
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
• Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-roundposition at theHilton Myrtle Beach Resort.Flexible schedule required 2nd shift, including holidays and weekends is required. We offer, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

Job Type: Full-time

Salary: From $15.00 per hour

Qualifications

Experience

Required

2 years: Customer Service Experience

Preferred

1 year: multi-line phone system

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.