Payroll Tax Operations Specialist

Warp; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Unlimited PTO

Commuter benefits

Catered lunch

Offsites

Job summary

Warp, the AI-native Employee Management Platform, is seeking a detail-oriented Tax Operations Specialist to join the payroll tax compliance team in New York. You’ll be the first line of defense for payroll tax notices, translating complex tax concepts for founders and guiding them to resolution.

You will develop multi-state tax expertise, process registrations, and support quarterly filings while partnering with cross-functional teams to improve processes and automation.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience).
• 2-4 years of payroll or payroll tax experience.
• Excellent written and verbal communication, with ability to translate tax concepts for non-technical audiences.
• Strong attention to detail and organizational skills; track deadlines, documents, and follow-ups.
• Experience with project management tools (Jira, Linear) and collaboration platforms (Slack, Zoom, Notion).

Responsibilities

• Decode federal, state, and local payroll tax notices and guide founders through resolution via email, Zoom, and Notion.
• Draft letters and represent Warp in conversations with IRS, state, and local tax agencies to resolve account discrepancies, penalties, and registration issues.
• Process state tax registrations, assist with jurisdiction setup across all 50 states, and support quarterly filings (Form 941 and state equivalents).
• Maintain detailed case notes in Linear and Notion, track tax issues using project management platforms, and perform tax reconciliations.
• Flag compliance trends and process gaps, turn recurring issues into FAQs and Founder Guides, and help improve workflows through automation initiatives.
• Partner with Customer Support, Engineering, Product, and third-party administrators to test new tools and address client tax questions.
• Assist with end-of-year preparation and other annual compliance processes.

Skills

Payroll tax

Attention to detail

Written communication

Verbal communication

Organization

Multi-tasking

Education

Bachelor's degree in Accounting/Finance

Tools

Google Sheets

Jira

Linear

Slack

Notion

Zoom

Mastertax

Job description

Warp, the AI-native Employee Management Platform, is seeking a detail-oriented Tax Operations Specialist to join the payroll tax compliance team in New York. You’ll be the first line of defense for payroll tax notices, translating complex tax concepts for founders and guiding them to resolution.

You will develop multi-state tax expertise, process registrations, and support quarterly filings while partnering with cross-functional teams to improve processes and automation.