Payroll Tax Operations Specialist

Aumni; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. in Columbus, OH is seeking a Payroll Operations Associate to support U.S. payroll tax compliance across federal, state, and local jurisdictions.

You will partner with payroll, HCM, finance, and vendors to resolve variances and drive timely filings. You will improve controls, document processes, and seek automation opportunities across quarterly and year-end cycles, W-2 processing support, and tax configurations.

Qualifications

• Bachelor’s degree or equivalent in payroll tax, payroll operations, accounting, or finance.
• Experience with ADP SmartCompliance and Oracle HCM.
• Strong knowledge of U.S. payroll tax concepts across federal, state, and local jurisdictions.
• Experience supporting payroll tax processes (withholding, deposits, filings, reconciliations, and variance resolution).
• Ability to interpret payroll tax notices and support resolution through research and documentation.

Responsibilities

• Support U.S. payroll tax compliance activities, including employee tax setup, rate updates, and accurate withholding calculations.
• Assist with payroll tax reconciliations and balancing to identify and resolve discrepancies.
• Coordinate quarterly and annual processes, including support for Forms 940 and 941, state unemployment returns, and local filings.
• Help prepare and validate year-end deliverables, including W-2/W-2c processing support and amended items as needed.
• Monitor agency notices and tax updates, and support implementation of changes to processes and tax configurations.
• Maintain tax calendars, trackers, reconciliations, and documentation to support audit readiness and strong controls.
• Support agency correspondence resolution, including research, documentation gathering, and penalty abatement requests when appropriate.
• Partner with internal stakeholders to respond to payroll tax questions and explain next steps clearly.
• Coordinate with external vendors to support data integrity between payroll, HCM, and tax filing systems.
• Identify process gaps and contribute to automation and continuous improvement efforts to reduce errors and cycle time.

Skills

Payroll tax concepts

Cross-functional collaboration

Attention to detail

Communication skills

Process documentation

Education

Bachelor’s degree

Tools

ADP SmartCompliance

Oracle HCM

Job description

JPMorgan Chase & Co. in Columbus, OH is seeking a Payroll Operations Associate to support U.S. payroll tax compliance across federal, state, and local jurisdictions.

You will partner with payroll, HCM, finance, and vendors to resolve variances and drive timely filings. You will improve controls, document processes, and seek automation opportunities across quarterly and year-end cycles, W-2 processing support, and tax configurations.