Payroll Tax Operations Lead

Zeal; United States; On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health coverage (100%) for medical/ded

Equity

Snacks and drinks

Team lunches and happy hours

Zeal swag

Job summary

Zeal, based in San Francisco, seeks an experienced payroll tax operations leader to serve as the go-to contact for customers during implementation, go-live, and product launches. You will report directly to the CEO and own customer-related tax processes end-to-end.

The role demands 6+ years in payroll tax operations (8+ total tech exp.), deep knowledge of tax laws, and strong communication to guide clients and cross-functional teams.

Qualifications

• 6+ years of experience in payroll tax operations and compliance at tech companies (8+ total work exp).
• Strong knowledge of payroll tax laws and procedures.
• Ability to perform payroll tax reconciliation, filings, tax law research and more.
• Excellent communication to lead client calls on payroll tax compliance.
• Operational leadership to build and design processes from start to finish.
• Ability to research and explain complex tax laws to non-experts.
• Thrives in ambiguity with high autonomy.

Responsibilities

• Serve as operational/compliance partner to Tax Engineers, support team, QA to ensure payroll tax updates are researched and implemented.
• Build processes to improve payroll tax reconciliation and QA.
• Manage and train tax operations associates and payroll support team members.
• Lead payroll tax filing and payment motions.
• Communicate with tax agencies to resolve discrepancies in submissions.
• Prepare and review tax reports and forms.
• Answer client questions regarding their tax filings.
• Build and maintain internal tax operational processes for Zeal.

Skills

Payroll tax operations

Compliance

Communication

Process design

Stakeholder management

Education

CPP/CPA/Tax credentials

Prior management experience

Job description

We provide a modern payroll solution that serves America’s largest Employers. Our product focuses on giving our customers the ability to build native, automated, and flexible payment experiences.

Backed by over $30 million in funding by top investors such as Y Combinator, Spark Capital (Marqeta, Coinbase, Affi), and Robinhood's Founder; Vlad Tenev, we are projected to be a forerunner in payroll with an industry amassing billions of dollars in untapped revenue.

ROLE REQUIREMENTS

• You have 6+ years of experience in payroll tax operations and compliance, with 8+ years of total work experience at tech companies
• Strong knowledge of payroll tax laws and procedures
• Ability to perform payroll tax reconciliation, filings, tax law research and more.
• Awesome communication skills to lead client calls to talk through payroll tax compliance
• Operational leadership skills to build and design processes from start to finish
• Strong ability to research and synthesize complex tax laws to the layperson
• You thrive in an ambiguous environment with a high degree of autonomy
• You have a process-oriented mindset and ability to drive consensus across cross-functional teams and drive projects to completion
• You enjoy interacting with internal and external stakeholders and can draw insights and takeaways from disparate conversations

NICE-TO-HAVE

• CPP, CPA, Tax Preparer Credentials
• Prior management experience

ABOUT THE ROLE

Zeal customers are enterprises (gig companies, staffing companies, etc.) who use a combination of APIs and white labeled components to build their dream workforce payment experiences. In your role you will serve as a go-to contact for our customers for everything from implementation, go-live, launching new products and more. This role will also report directly to the CEO at Zeal, where you will serve as their right-hand for all customer-related motions.

SOME THINGS YOU MAY BE WORKING ON

• Serve as the operational/compliance partner to our Tax Engineers, support team, and QA team to ensure payroll tax updates are researched and implemented in our system
• Build operational processes to improve payroll tax reconciliation, payroll system QA, etc.
• Manage and train tax operations associates and payroll support team members
• Lead our payroll tax filing and payment motion
• Communicate with tax agencies to resolve discrepancies in tax filing submissions
• Prepare and review tax reports and forms
• Answer client questions in regard to their tax filings
• Build and maintain internal tax operational processes for Zeal

ZEAL CULTURE

Zeal is located in the Union Square district of San Francisco. We like to describe our work culture as “work-hard, play moderate”. We hire hard-working, talented, and dedicated individuals who bring their authentic true selves to work. Above all else, we value team players who know how to effectively communicate and collaborate with their peers to create a productive yet fun work environment.

Zealots (Zeal employees) are known to enjoy designing custom Slack emojis, afternoon tea/boba runs, dad jokes before All Hands, and getting competitive at the company’s annual “Payroll Jeopardy” game.

OUR BENEFITS

• 100% coverage health, dental and vision
• Competitive salary and equity for all employees
• Free snacks and drinks
• Team lunches and happy hours
• Awesome Zeal Swag

This is our process for most of our roles, but sometimes stages are subject to change from time-to-time, but we will definitely notify you of the change ahead of time.

OUR INTERVIEW PROCESS

Step 1: Chat with the hiring manager

Step 2: Chat with one of our founders

Step 3: Take-Home Assignment

Step 4: Presentation/Final Interview with the team