Payroll Support Specialist — Hybrid Utah (Client-Focused)

BambooHR LLC.; Utah; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Vacation days

Company holidays

Parental leave

Volunteer time off

Hybrid work arrangement

Job summary

BambooHR is hiring a Payroll Support Specialist to be the primary contact for SMB clients, assisting with payroll software, deductions, and benefits setup. The role emphasizes strong client service, problem solving, and cross-functional collaboration.

The position is Utah-based with regular in-office days, part of a hybrid model, and requires pass of background and credit checks. Training will occur in-office, and the team focuses on delivering high-quality payroll support.

Qualifications

• Experience in client-facing payroll support or similar role.
• Ability to troubleshoot payroll software and deductions.
• Strong communication skills, both verbal and written.

Responsibilities

• Provide support on payroll processing and deductions.
• Help clients integrate and utilize BambooHR payroll features.
• Research and resolve client questions; meet performance metrics.

Skills

Customer service

Payroll knowledge

Troubleshooting

Multi-tasking

Verbal communication

Written communication

Learn new software quickly

Tools

Payroll software

Job description

BambooHR is hiring a Payroll Support Specialist to be the primary contact for SMB clients, assisting with payroll software, deductions, and benefits setup. The role emphasizes strong client service, problem solving, and cross-functional collaboration.

The position is Utah-based with regular in-office days, part of a hybrid model, and requires pass of background and credit checks. Training will occur in-office, and the team focuses on delivering high-quality payroll support.