Payroll Supervisor

Alphastaff 3, Inc.; Town of Florida (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

HSA & FSA Eligibility

401(k) plan with company contribution

Paid Time Off

Job summary

AlphaStaffHCM is seeking an experienced Payroll Supervisor to lead a team in a dynamic payroll environment. You will audit payroll runs, resolve discrepancies, and respond to client report requests while ensuring compliance with multi-state regulations.

You will supervise workloads, harmonize PTO approvals, and partner with the Payroll Manager to set goals and implement process improvements. Strong PrismHR and client-facing skills are essential.

Qualifications

• 5+ years of payroll processing experience in a PEO environment.
• Minimum of 3 years of supervisory experience in PEO payroll operations.
• Subject matter expert in PrismHR payroll functionality.
• In-depth knowledge of multi-state payroll, wage & hour laws, and tax regulations.
• Solid understanding of payroll components: tax withholdings, Section 125 benefits, contributions, garnishments.
• Exceptional attention to detail with the ability to manage high-volume payrolls accurately.
• Strong analytical and problem-solving skills with proactive issue resolution.
• Proven client-facing experience with excellent communication and relationship management.

Responsibilities

• Review and audit payrolls to correct discrepancies before invoicing.
• Provide guidance to Payroll Specialists and address client report requests.
• Supervise and manage team workload for accuracy and efficiency.
• Review and approve PTO requests to maintain coverage.
• Collaborate with Payroll Manager to set departmental goals and drive improvements.
• Train onboarding hires on payroll processes and systems.
• Coordinate client calls with Payroll Specialists to address concerns.
• Resolve client issues using PrismHR, Salesforce and AlphaTime and ensure policy compliance.
• Build strong internal and client relationships and support talent management and disciplinary actions.
• Stay updated on PrismHR updates and perform monthly testing.

Skills

Payroll processing

Supervisory experience

PrismHR payroll

Multi-state payroll

Tax withholdings and benefits

Attention to detail

Analytical skills

Client-facing communication

Tools

Salesforce

AlphaTime

Job description

Responsibilities:

• Review and audit initialized payrolls, identifying and correcting discrepancies to ensure accuracy prior to client invoice delivery


• Address client report requests and provide guidance and direction to Payroll Specialists in client interactions


• Supervise, assign, and manage team workloads, ensuring tasks are completed accurately and efficiently


• Review and approve team PTO requests to maintain adequate coverage based on business needs


• Partner with the Payroll Manager to establish departmental goals, drive process improvements, and support employee engagement initiatives

• Train newly onboarded hires on payroll processes, systems, and departmental procedures


• Establish ongoing training initiatives to equip payroll specialists with the knowledge needed to consistently meet compliance standards


• Coordinate with Payroll Specialists to lead client calls, ensuring concerns are addressed effectively and client expectations are consistently met.

• Utilize systems such as PrismHR, Salesforce and AlphaTime to resolve client concerns and system-related issues while ensuring compliance with company policies


• Build and maintain strong relationships with internal teams and external clients, fostering cross-departmental collaboration


• Support talent management efforts, including hiring recommendations, performance evaluations, compensation changes, promotions, and disciplinary actions


• Promote a positive team environment through mentorship, coaching, and employee development initiatives

• Stay current on all PrismHR payroll platform updates and enhancements through monthly Prism testing


• Create and maintain customized client General Ledgers aligned with their chart of accounts


• Escalate unprocessed payrolls and potential client issues to senior leadership as needed


• Collaborate with the Tax department quarterly to confirm payroll completion and ensure accurate, timely tax filings


• Update existing pay and deduction codes to meet client needs


• Provide support to payroll specialists in the setup and maintenance of client-sponsored retirement and benefit plans

Qualifications:

• 5+ years of experience in payroll processing within a PEO environment


• Minimum of 3 years of supervisory experience in PEO payroll operations


• Subject matter expert in PrismHR, particularly payroll functionality, preferred


• In-depth knowledge of multi-state payroll, wage and hour laws, and applicable tax regulations


• Solid understanding of payroll components, including tax withholdings, Section 125 benefits, contributions, and garnishments


• Exceptional attention to detail, with the ability to manage high-volume payrolls accurately


• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues


• Proven client-facing experience, with excellent communication and relationship management abilities


• Demonstrated ability to handle sensitive and confidential information with a high level of discretion

This position is primarily office-based, with work performed on a computer in either a corporate office or a remote home office setting. The role may require using telephones, participating in virtual or in-person meetings, attending company events, and completing training sessions. The environment is designed to be accessible and inclusive, and reasonable accommodations will be provided as needed to support individuals with disabilities.

What We Offer

We are proud to provide a comprehensive and competitive total rewards package designed to support your health, financial security, and overall well‑being. Highlights include:

Competitive Compensation

• Salary package aligned with experience and market standards.

Robust Benefits Package

• Medical Insurance: More than 80% employer‑covered for employees and approximately 56–66% employer‑covered for dependents (varies by United Healthcare plan).


• Supplemental Insurance Options


• HSA & FSA Eligibility:


• Includes a $1,000 employer HSA contribution for eligible plans


• Pet Insurance


• Legal Discount Plan


• And more

401(k) plan with company contribution

Wellness & Work-Life Support

Your holistic well‑being matters to us. We offer:

• A year‑round wellness event calendar


• Wellness challenges


• Employee Assistance Program (EAP) for confidential support


• Employee discount program


• A culture that encourages balance and personal wellness

Paid Time Off

• Generous PTO


• Paid holidays


• Floating holiday


• Volunteer time off, empowering you to give back

Company Overview

Since 1997, AlphaStaffHCM has delivered HR outsourcing solutions to thousands of small and medium-sized businesses across the country, as well as some large organizations. AlphaStaffHCM is majority-owned by its management team, giving it the freedom to invest in its employees and client relationships to drive long-term value. With a dynamic, adaptable approach, we continually find the best solutions to meet our clients' needs. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our experienced leadership team comprises thought leaders in the human capital management and insurance sectors. We are constantly looking for "athletes" – driven and passionate individuals, to join our dynamic team. Our company culture emphasizes diversity and a collaborative environment where everyone's opinion is valued. As a team, we have one mission: to create Raving Fans with every interaction as we help our clients solve day-to-day human capital challenges better, faster, and smarter.

Disclaimers

AlphaStaff, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. AlphaStaff, Inc. also prohibits harassment of applicants or employees based on any of these protected categories.

To help ensure a safe, healthy, and productive work environment for our employees and others, to protect company property, and to ensure efficient operations, AlphaStaff, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. Employees and applicants may be requested to submit to drug and alcohol testing in accordance with applicable law.

This job posting is a corporate role within AlphaStaff's internal team and is not associated with client-facing staffing services but is intended for hiring within our internal operations.