IT Infrastructure Manager

AlphaStaffHCM; Town of Florida (NY); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Medical Insurance

401(k) plan

Paid time off

Dental & Vision

Life insurance

Job summary

AlphaStaffHCM is seeking an experienced IT Infrastructure Manager to lead design, implementation, security, and day-to-day operation of our enterprise technology environment. You will ensure reliability, scalability, and performance across cloud services, networks, and end-user support.

This hands-on leader will drive strategic planning, vendor relationships, and project execution while mentoring the Infrastructure and Help Desk teams.

Qualifications

• 7+ years of progressive IT infrastructure experience with leadership.
• Experience managing enterprise network, server, cloud, and cybersecurity environments.
• Proven ability to lead cross-functional projects and manage multiple priorities.
• Experience managing vendors, service providers, contracts, and technology procurements.
• Strong troubleshooting, problem-solving, and decision-making skills.
• Bachelor’s degree in IT/CS or related field (preferred).
• Certifications such as Microsoft, Azure, Cisco, CompTIA Security+, CISSP, ITIL (preferred).
• Experience with compliance-driven environments and security audits.

Responsibilities

• Lead the administration and ongoing optimization of the company’s network, servers, cloud platforms, and core IT infrastructure.
• Ensure high availability, performance, and security of enterprise systems and services.
• Oversee network architecture, including routers, switches, firewalls, LAN/WAN connectivity, wireless networking, and network segmentation.
• Manage server environments, backup systems, storage solutions, and disaster recovery capabilities.
• Lead cybersecurity operations including endpoint protection, email security, vulnerability management, and multi-factor authentication.
• Partner with security vendors and managed security providers to monitor and respond to threats.
• Maintain business continuity and disaster recovery plans, including regular testing and validation.
• Lead Infrastructure and Help Desk teams, fostering a culture of accountability, service excellence, and continuous improvement.
• Serve as an escalation point for complex technical issues and provide technical guidance, mentoring, and professional development to team members.
• Lead infrastructure modernization projects, technology upgrades, and strategic initiatives.
• Manage technology budgets, hardware lifecycle planning, software licensing, vendor relationships, contracts, and capital expenditures.
• Participate in technology governance initiatives, including AI and emerging technology evaluations.

Skills

Technical leadership

Strategic planning

Cybersecurity mindset

Vendor management

Project management

Collaboration

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Microsoft 365

Azure Cloud Services

Active Directory

Exchange Online

Identity management solutions

Job description

We are seeking an experienced IT Infrastructure Manager to lead the design, implementation, security, and day‑to‑day operation of our enterprise technology environment. This role is responsible for ensuring the reliability, scalability, performance, and security of the organization’s infrastructure, including cloud services, networking, cybersecurity, telecommunications, disaster recovery, and end‑user support. The ideal candidate is a hands‑on technology leader who combines strong technical expertise with strategic planning, team leadership, vendor management, and project execution capabilities. This role plays a critical part in maintaining business continuity, supporting organizational growth, and driving technology initiatives that enable business success.

Responsibilities

• Lead the administration and ongoing optimization of the company’s network, servers, cloud platforms, and core IT infrastructure.
• Ensure high availability, performance, and security of enterprise systems and services.
• Oversee network architecture, including routers, switches, firewalls, LAN/WAN connectivity, wireless networking, and network segmentation.
• Manage server environments, backup systems, storage solutions, and disaster recovery capabilities.
• Manage Microsoft 365, Exchange Online, Azure Cloud Services, Active Directory, and identity management solutions.
• Lead cybersecurity operations including endpoint protection, email security, vulnerability management, and multi‑factor authentication.
• Partner with security vendors and managed security providers to monitor and respond to threats.
• Maintain business continuity and disaster recovery plans, including regular testing and validation.
• Lead Infrastructure and Help Desk teams, fostering a culture of accountability, service excellence, and continuous improvement.
• Serve as an escalation point for complex technical issues and provide technical guidance, mentoring, and professional development to team members.
• Lead infrastructure modernization projects, technology upgrades, and strategic initiatives.
• Manage technology budgets, hardware lifecycle planning, software licensing, vendor relationships, contracts, and capital expenditures.
• Participate in technology governance initiatives, including AI and emerging technology evaluations.

Qualifications

• 7+ years of progressive IT infrastructure experience, including leadership responsibilities.
• Experience managing enterprise network, server, cloud, and cybersecurity environments.
• Proven ability to lead cross‑functional projects and manage multiple priorities simultaneously.
• Experience managing vendors, service providers, contracts, and technology procurements.
• Strong troubleshooting, problem‑solving, and decision‑making skills.
• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• Industry certifications such as Microsoft, Azure, Cisco, CompTIA Security+, CISSP, ITIL, or equivalent preferred.
• Experience supporting compliance‑driven environments and security audits preferred.

Skills & Competencies

• Technical Leadership: Provides hands‑on leadership across infrastructure, cloud, networking, cybersecurity, telecommunications, and end‑user support.
• Strategic Planning: Aligns infrastructure modernization, security, and technology initiatives with business objectives.
• Cybersecurity Mindset: Drives security controls, awareness programs, incident response, and audit readiness.
• Problem‑Solving: Identifies infrastructure risks proactively and implements effective, scalable solutions.
• Vendor Management: Builds productive relationships with technology vendors, partners, and service providers.
• Service Excellence: Establishes operational metrics and monitors service delivery performance to support end‑user satisfaction.
• Collaboration: Works effectively with business leaders, internal teams, vendors, and managed service providers.

What Success Looks Like

• Reliable, secure, and scalable infrastructure supporting business growth.
• High system availability and operational readiness.
• Effective cybersecurity controls and successful audit outcomes.
• Modernized infrastructure aligned with business objectives.
• Strong service delivery and end‑user satisfaction.
• Well‑documented processes and disaster recovery preparedness.

Work Environment

This position is primarily computer‑based and may be performed in a corporate office or remote office setting, depending on business needs. The role may require participation in virtual or in‑person meetings, coordination with vendors and service providers, occasional after‑hours support for critical systems or infrastructure events, and completion of training or security awareness activities. The environment is designed to be accessible and inclusive, and reasonable accommodations will be provided as needed to support individuals with disabilities.

What We Offer

Competitive Compensation

• salary package aligned with experience and market standards.

Robust Benefits Package

• Medical Insurance: More than 80% employer‑covered for employees and approximately 56–66% employer‑covered for dependents (varies by United Healthcare plan).
• Dental & Vision Coverage
• Long‑Term Disability: 100% employer‑paid
• Supplemental Insurance Options
• HSA & FSA Eligibility:
• Includes a $1,000 employer HSA contribution for eligible plans
• Pet Insurance
• Legal Discount Plan
• And more

Retirement Benefits

• 401(k) plan with company contribution

Wellness & Work‑Life Support

• A year‑round wellness event calendar
• Wellness challenges
• Employee Assistance Program (EAP) for confidential support
• Employee discount program
• A culture that encourages balance and personal wellness

Paid Time Off

• Generous PTO
• Paid holidays
• Floating holiday
• Volunteer time off, empowering you to give back

Company Overview

Since 1997, AlphaStaffHCM has delivered HR outsourcing solutions to thousands of small and medium‑sized businesses across the country, as well as some large organizations. AlphaStaffHCM is majority‑owned by its management team, giving it the freedom to invest in its employees and client relationships to drive long‑term value. With a dynamic, adaptable approach, we continually find the best solutions to meet our clients’ needs. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our experienced leadership team comprises thought leaders in the human capital management and insurance sectors. We are constantly looking for “athletes” – driven and passionate individuals, to join our dynamic team. Our company culture emphasizes diversity and a collaborative environment where everyone’s opinion is valued. As a team, we have one mission: to create Raving Fans with every interaction as we help our clients solve day‑to‑day human capital challenges better, faster, and smarter.

Disclaimers

AlphaStaff, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. AlphaStaff, Inc. also prohibits harassment of applicants or employees based on any of these protected categories.

To help ensure a safe, healthy, and productive work environment for our employees and others, to protect company property, and to ensure efficient operations, AlphaStaff, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. Employees and applicants may be requested to submit to drug and alcohol testing in accordance with applicable law.

AlphaStaff, Inc. complies with the Family and Medical Leave Act (FMLA) and provides eligible employees with leave as required by law.

AlphaStaff, Inc. also adheres to the Employee Polygraph Protection Act (EPPA), which prohibits polygraph or lie detector testing of employees except where permitted by law.

This job posting is a corporate role within AlphaStaff’s internal team and is not associated with client‑facing staffing services but is intended for hiring within our internal operations.

CCPA Notice

can be found at: https://www.alphastaff.com/privacy-notice-to-california-job-applicants/