Payroll Specialist - US & Canada (UKG)

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Matching

Tuition Assistance

Hotel Discounts

Training & Development

Career Advancement

Job summary

Concord Hospitality Enterprises is seeking a Payroll Clerk to support the payroll department across the US and Canada. Duties include preparing, auditing, and processing payroll data, managing garnishments, and maintaining records in UKG. You will resolve issues and support special payroll projects in a fast-paced hotel environment.

Coverage includes a standard 9:00 a.m.–6:00 p.m. EST schedule with occasional extended hours.

Qualifications

• Prior payroll experience or HRIS systems experience, UKG preferred.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information with discretion.
• Proficient in Microsoft Excel and payroll-related systems.
• Effective communication and problem-solving abilities.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Analyze and prepare payroll data for transmission using automated and manual systems.
• Produce accurate and timely audit reports and payroll submissions.
• Maintain and update associate records in UKG (hires, terminations, transfers, changes).
• Track and record vacation, sick, and personal time accurately.
• Ensure compliance with payroll policies and confidentiality.
• Enter and manage garnishment orders as needed.
• Coordinate with managers for time & attendance discrepancies.
• Assist with transfers in payroll system and communicate progress.
• Resolve payroll issues in coordination with the payroll provider.
• Provide training and support to hotels on payroll procedures.
• Respond to associate inquiries and troubleshoot payroll concerns.
• Reconcile payroll data and reports each pay period.

Skills

Attention to detail

Organizational skills

Discretion with confidential info

Excel proficiency

Communication skills

Problem-solving

Tools

UKG HRIS

Job description

Concord Hospitality Enterprises is seeking a Payroll Clerk to support the payroll department across the US and Canada. Duties include preparing, auditing, and processing payroll data, managing garnishments, and maintaining records in UKG. You will resolve issues and support special payroll projects in a fast-paced hotel environment.

Coverage includes a standard 9:00 a.m.–6:00 p.m. EST schedule with occasional extended hours.