Remote Payroll Specialist — UKG & Compliance

Concord Hospitality Enterprises Company; Raleigh (NC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates at Concord-manag

Job summary

Concord Hospitality Enterprises Company is seeking a Payroll Clerk to support our payroll department across the US and Canada. You will prepare, audit, and process payroll data, manage garnishments, and maintain records in UKG while resolving payroll issues.

Responsibilities include producing audit reports, ensuring compliance, and training hotels on payroll procedures. This full-time, remote-friendly role offers growth and benefits in a fast-paced hospitality environment.

Qualifications

• Prior payroll or HRIS system experience (UKG experience preferred).
• Strong attention to detail and organizational skills.
• Ability to handle confidential information with discretion.
• Proficient in Microsoft Excel and payroll-related systems.
• Excellent communication and problem-solving abilities.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Collaborative and customer-service-oriented mindset.

Responsibilities

• Analyze and prepare payroll data for transmission using automated and manual systems.
• Produce accurate and timely audit reports and payroll submissions.
• Maintain and update associate records in UKG (new hires, terminations, transfers, job changes, and compensation adjustments).
• Track and record vacation, sick, and personal time accurately.
• Ensure compliance with payroll policies and maintain confidentiality of sensitive information.
• Enter and manage garnishment orders as needed.
• Contact managers for missed punches, missed approvals, or time and attendance discrepancies.
• Assist with company transfers in the payroll system and communicate progress to all relevant parties.
• Research and resolve hotel/system payroll issues in coordination with the payroll provider.
• Provide training and support to hotels on payroll procedures and systems.
• Respond to associate inquiries and troubleshoot payroll-related concerns.
• Reconcile payroll data and reports each pay period for accuracy.
• Execute various reports and maintain data integrity using appropriate reporting tools.
• Stay updated on payroll practices by participating in educational opportunities and reading industry publications.
• Maintain a professional appearance and adhere to company policies and procedures.
• Perform additional duties as assigned by supervisors or management.

Skills

Payroll experience

HRIS knowledge

Excel proficiency

Communication skills

Time management

Collaboration

Tools

UKG

Excel

Job description

Concord Hospitality Enterprises Company is seeking a Payroll Clerk to support our payroll department across the US and Canada. You will prepare, audit, and process payroll data, manage garnishments, and maintain records in UKG while resolving payroll issues.

Responsibilities include producing audit reports, ensuring compliance, and training hotels on payroll procedures. This full-time, remote-friendly role offers growth and benefits in a fast-paced hospitality environment.