Payroll Specialist II

Group Management Services, Inc.; Richfield Township (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

PTO 3–5 years, 5+ years

Company laptop

Cell phone reimbursement

Opportunities for growth

Flexible scheduling

Job summary

Group Management Services is seeking a full-time Payroll Specialist Tier 2 in Ohio to manage payroll data, client relationships, and timely processing.

You will leverage Microsoft Office skills, maintain accurate records, and contribute to client retention while growing within the company.

Qualifications

• 2 years related office experience required or equivalent combination of experience and education.
• Bachelor's Degree preferred or equivalent work experience.
• Excellent customer service and organizational skills; proficiency in Microsoft Office.

Responsibilities

• Maintain base of payroll clients.
• Accurately key all payroll data to process and meet schedules.
• Assist clients to obtain payroll data including salary adjustments, tax allocations, deductions, new hires, terminations, direct deposits, and benefits.
• Maintain high client retention through quality service.
• Stay current with payroll processing system updates and wage tax laws.

Skills

Customer service

Organizational skills

Education

Bachelor's Degree or equivalent

2 years office experience

Tools

Microsoft Office

Job description

Group Management Services is looking to hire a full time Payroll Specialist Tier 2 with the ambition and goal to grow within the company.

About GMS

GMS, a Professional Employer Organization (PEO), is one of the fastest growing companies in one of the fastest growing industries in the country. We take on the burden of HR administration by providing comprehensive solutions ranging from payroll, benefits and healthcare, risk management and overall employee relations matters among other services to our clients.

With the ever changing landscape of employment law, small and medium sized companies just do not have enough time to invest in the growth of their business having to worry about such issues. That is where Group Management Services comes in to play.

Responsibilities

• Maintain base of payroll clients.
• Accurately key all payroll related data necessary to process and meet appointed schedules.
• Contact and assist clients to obtain payroll data including salary adjustments, special payments, tax allocations, employee deductions, new hires, terminations, direct deposits, employee benefits, UPS delivery tracking.
• Maintain a high rate of client retention through quality service.
• Stay current with knowledge of payroll processing system and updates to the system, as well as changes in wage tax and garnishment laws.
• Listen effectively to client’s concerns, researching problems/complaints in a timely manner, adjusting errors where possible.
• Provide special reports to clients in a timely manner.
• Report difficult issues to the appropriate member of management tracking progress of resolution and following up when needed.
• Establish and maintain a harmonious working relationship with clients, agencies and peers to promote a quality service image.
• Verify and send out garnishment payments in a timely fashion.
• Respond to employment and wage verification requests in a timely manner.
• Maintain accurate record of all tax documents and pertinent new hire and adjustment information utilizing our scanning system.
• Perform all other duties as assigned.

Benefits

• Base Salary Range between $50,000-$55,000.
• Full Medical, Dental, Vision, 401(k) with company match, Life, and Disability benefits package.
• Three weeks of PTO in years 1-5; Five weeks of PTO after 5 years.
• 7 paid holidays.
• Company Surface Pro or Laptop provided.
• Monthly cell phone reimbursement plan.
• Opportunities for growth.
• Flexible scheduling and autonomy.

Qualifications

• Education – Bachelor's Degree preferred; or equivalent combination of experience and education.
• Experience – 2 years related office experience required; or equivalent combination of experience and education; customer service experience preferred.
• Skills – Excellent customer service and organizational skills; Must be proficient in Microsoft Office.

Group Management Services is an Equal Opportunity Employer.