Payroll Specialist I - Flexible, Growth-Oriented Service

Insperity, Inc.; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Insperity, a leading HR solutions provider in the United States, is seeking a HCM Payroll Specialist I to transition new customers smoothly, support existing clients, and assist with payroll processing. The role emphasizes customer service, relationship building, and accurate wage data handling to ensure high-quality Insperity service.

Responsibilities include responding to client requests, coordinating payroll data, and collaborating with internal teams to resolve issues and maintain

Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Two years of experience in payroll service bureau operations preferred.
• Customer service skills in a team environment.
• Strong verbal and written communication with all levels of staff.
• Budget management and staffing needs understanding.
• Broad HR knowledge related to payroll, benefits, taxation, and employment documentation.
• Ability to design and deliver concise presentations to diverse audiences.
• Proficiency with Microsoft Office and ability to learn other applications.

Responsibilities

• Adheres to existing customer-centric processes delivering premium service.
• Responds promptly to customer requests.
• Gathers new customer data and reconciles wage detail for initial payrolls.
• Leverages internal resources to deliver exceptional client service and meet deadlines.
• Maintains schedule flexibility to accommodate client needs.
• Sets high performance standards for self and others and ensures timely completion of tasks.
• Escalates complex client issues and communicates updates to all involved parties.
• Supports processes to ensure SOC-1 compliance and scalable growth.

Skills

Customer service

Communication

Teamwork

Presentation skills

Time management

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Insperity, a leading HR solutions provider in the United States, is seeking a HCM Payroll Specialist I to transition new customers smoothly, support existing clients, and assist with payroll processing. The role emphasizes customer service, relationship building, and accurate wage data handling to ensure high-quality Insperity service.

Responsibilities include responding to client requests, coordinating payroll data, and collaborating with internal teams to resolve issues and maintain