Payroll Specialist I

DecisionHR; Saint Petersburg (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

DecisionHR is seeking an organized Payroll Administrator to compile, maintain, and process employee and client payroll information with accuracy. You will coordinate with other departments to ensure client expectations are exceeded.

The role requires three years of administrative and/or accounting experience, strong communication skills, and familiarity with payroll software. Associates degree preferred, with opportunities to grow within a collaborative team.

Qualifications

• At least three (3) years of administrative and/or accounting experience.
• Proven ability to communicate effectively, verbally and in writing, and to establish a cooperative relationship with clients.
• Experience with payroll software is preferred.

Responsibilities

• Process payroll by keying hours, entering new hire/re-hired employees, deductions and other wage-based items into the payroll system.
• Meet client payroll deadlines by authorizing and creating automated payrolls as well as paper check payrolls.
• Maintain up-to-date electronic employee files and assist with checking and scanning of new hires, maintenance, and terminations.
• Troubleshoot client payrolls, identify errors impacting payrolls and tax payments, and provide basic payroll guidance to clients.
• Communicate payroll invoice totals to clients to ensure funding and maintain client retention through quality service.
• Build and maintain client relationships through excellent service and escalate issues to the Payroll Manager.
• Assist clients with website setup, reports, and web payroll setup and reporting; assist in custom report setup.

Skills

Payroll processing

Customer service

Verbal & written communication

Administrative support

Attention to detail

Education

Associate's degree

Associate's degree preferred

Tools

Payroll software

Job description

Compile, maintain and process employee/client payroll information in a timely and accurate fashion. Coordinate with other departments to ensure customer expectations are exceeded.

ESSENTIAL FUNCTIONS

• Process payroll by keying hours, entering new hire/re-hired employees, deductions and other wage-based items into the payroll system. Meet client payroll deadlines by authorizing and creating automated payrolls as well as paper check payrolls.
• Maintain up-to-date electronic employee files. Help the payroll department with checking and scanning of new hires, employee maintenance, and terminations.
• Troubleshoot client-reported payrolls identifying errors and issues that will have a negative impact on issued payrolls as well as federal, state, and local tax payments. Assist clients with basic guidance in payroll management including Wage & Hour issues.
• Communicate payroll invoice totals to clients to ensure funding and maintain a high rate of client retention through quality customer service.
• Build and maintain working relationships with clients through excellent customer service. Escalate customer issues to the Payroll Manager.
• Assist clients with website setup and any necessary reports. Help clients with web payroll setup, reporting, and payroll processing. Identify when custom reports are needed and assist in their setup.

COMPANY VALUE STATEMENTS

Choose Your Attitude

Make Someone's Day

Be Present

Have Fun

SUMMARY / OBJECTIVE

Compile, maintain and process employee/client payroll information in a timely and accurate fashion. Coordinate with other departments to ensure customer expectations are exceeded.

ESSENTIAL FUNCTIONS

• Process payroll by keying hours, entering new hire/re-hired employees, deductions and other wage-based items into the payroll system. Meet client payroll deadlines by authorizing and creating automated payrolls as well as paper check payrolls.
• Maintain up-to-date electronic employee files. Help the payroll department with checking and scanning of new hires, employee maintenance, and terminations.
• Troubleshoot client-reported payrolls identifying errors and issues that will have a negative impact on issued payrolls as well as federal, state, and local tax payments. Assist clients with basic guidance in payroll management including Wage & Hour issues.
• Communicate payroll invoice totals to clients to ensure funding and maintain a high rate of client retention through quality customer service.
• Build and maintain working relationships with clients through excellent customer service. Escalate customer issues to the Payroll Manager.
• Assist clients with website setup and any necessary reports. Help clients with web payroll setup, reporting, and payroll processing. Identify when custom reports are needed and assist in their setup.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• At least three (3) years of administrative and/or accounting experience.
• Proven ability to communicate effectively, verbally and in writing, and to establish a cooperative relationship with clients.

PREFERRED EDUCATION AND EXPERIENCE

• Associate's degree preferred.
• Experience with payroll software is preferred.