Payroll Specialist - Client-Focused with ADP Expertise

Baker Tilly Advisory Group, LP; Clarks Summit (Lackawanna County); On-site; USD 30,000 - 56,000; Full time

Job summary

Baker Tilly Advisory Group, LP is seeking a Payroll Client Support specialist to provide direct payroll consulting and service to our client base in the United States. Under the Payroll Supervisor, you will manage client relationships, ensure payroll data accuracy, and help resolve issues.

You will process payrolls, update records, review tax calculations, generate reports, and support implementation and training.

Qualifications

• 2-year degree preferred or 2 years experience in lieu of degree.
• Associate degree preferred.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate.

Responsibilities

• Be an additional resource to the implementation team when needed.
• Interviews clients to gain understanding of payroll needs.
• Manage new client implementation projects, ensuring timely completion and client satisfaction.
• Train clients on payroll processes as necessary.
• Provide direct support and consulting to payroll clients and maintain knowledge of payroll practices.

Skills

Attention to detail

Time management

Communication skills

Client service

Education

2-year degree preferred

Associate degree preferred

Tools

Outlook

Microsoft Office Suite

Job description

Baker Tilly Advisory Group, LP is seeking a Payroll Client Support specialist to provide direct payroll consulting and service to our client base in the United States. Under the Payroll Supervisor, you will manage client relationships, ensure payroll data accuracy, and help resolve issues.

You will process payrolls, update records, review tax calculations, generate reports, and support implementation and training.