Payroll Specialist: Client Delivery & ADP Expertise

Baker Tilly US; Hawaii; On-site; USD 50,000 - 119,000; Full time

Job summary

Baker Tilly is seeking a payroll specialist in Hawaii to manage client payrolls, maintain accurate records, and ensure timely processing. This role requires strong attention to detail and excellent client service across multiple accounts.

The position involves implementing client payroll projects, training clients on processes, and staying current with payroll laws and ADP platforms. A bachelor's degree is preferred, with CPP as a plus, and experience with ADP RUN is required.

Qualifications

• 3 years of relevant payroll experience
• Bachelor's degree preferred (experience can be considered in lieu of degree)
• CPP preferred
• Experience with ADP RUN software and implementation experience
• Working knowledge of Outlook and Microsoft Office Suite
• Highly detail oriented and focused on accuracy
• Strong organization and time management skills
• Strong adaptability and multi-tasking skills
• Ability to effectively work in a deadline driven environment serving multiple clients
• Ability to provide exceptional client service
• Strong written and verbal communication skills; professionally communicates with all levels
• Ability to learn new technology and processes quickly
• Ability to learn from experiences and share knowledge with colleagues

Responsibilities

• Ensure client payroll information is accurate within their payroll system and resolve discrepancies
• Review and process payrolls in a timely manner to meet client deadlines
• Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment
• Establish strong and trusted client relationships by effectively consulting with clients on payroll matters
• Maintain confidentiality of employee data
• Convey detailed information clearly in writing and verbally
• Provide technical software support to clients
• Identify and capture out of scope work
• Identify new opportunities to expand services to clients
• Be an additional resource to the implementation team when needed
• Interview clients to understand payroll needs
• Manage new client implementation projects to ensure timely completion
• Train clients on payroll processes as necessary
• Be a resource to new hires and less experienced staff
• Provide honest feedback to new hires in a timely manner
• Help build team capabilities and share lessons learned
• Research and maintain product knowledge on ADP software platforms
• Maintain knowledge of local, state, and federal practices and laws

Skills

Payroll processing

Client service

Attention to detail

Time management

Communication skills

Education

Bachelor's degree preferred

CPP preferred

Tools

ADP RUN

Outlook

Microsoft Office

Job description

Baker Tilly is seeking a payroll specialist in Hawaii to manage client payrolls, maintain accurate records, and ensure timely processing. This role requires strong attention to detail and excellent client service across multiple accounts.

The position involves implementing client payroll projects, training clients on processes, and staying current with payroll laws and ADP platforms. A bachelor's degree is preferred, with CPP as a plus, and experience with ADP RUN is required.