Payroll Specialist

Priority Dispatch Corp.; Saint Petersburg (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Priority Dispatch Corp. is seeking a Payroll Administrator to compile, maintain and process payroll accurately for employees and clients in a fast-paced environment.

You will coordinate with other departments to ensure client expectations are exceeded while safeguarding timely payroll deliveries. The role requires 3+ years of admin or accounting experience, strong communication skills, and familiarity with payroll software.

Qualifications

• At least 3 years of administrative or accounting experience.
• Strong written and verbal communication skills.
• Experience with payroll software preferred.
• Ability to assist with payroll setup, reporting and client inquiries.

Responsibilities

• Process payroll by keying hours, deductions and wage items into the payroll system.
• Maintain up-to-date electronic employee files.
• Assist with new hires, re-hires, maintenance and terminations.
• Troubleshoot payroll issues that affect payments and taxes.
• Advise clients on payroll management including Wage & Hour concerns.
• Communicate payroll totals to clients to support funding and retention.
• Build relationships with clients through strong customer service.
• Assist clients with website setup, reports and payroll processing.
• Identify and help set up custom reports when needed.

Skills

Administrative experience

Communication skills

Customer service

Payroll processing

Education

Associate’s degree (preferred)

Tools

Payroll software

Job description

COMPANY VALUE STATEMENTSChoose Your AttitudeMake Someone's DayBe PresentHave FunSUMMARY / OBJECTIVECompile, maintain and process employee/client payroll information in a timely and accurate fashion. Coordinate with other departments to ensure customer expectations are exceeded.ESSENTIAL FUNCTIONSProcess payroll by keying hours, entering new hire/re-hired employees, deductions and other wage-based items into the payroll system. Meet client payroll deadlines by authorizing and creating automated payrolls as well as paper check payrolls.Maintain up-to-date electronic employee files. Help the payroll department with checking and scanning of new hires, employee maintenance, and terminations.Troubleshoot client-reported payrolls identifying errors and issues that will have a negative impact on issued payrolls as well as federal, state, and local tax payments. Assist clients with basic guidance in payroll management including Wage & Hour issues.Communicate payroll invoice totals to clients to ensure funding and maintain a high rate of client retention through quality customer service.Build and maintain working relationships with clients through excellent customer service. Escalate customer issues to the Payroll Manager.Assist clients with website setup and any necessary reports. Help clients with web payroll setup, reporting, and payroll processing. Identify when custom reports are needed and assist in their setup.REQUIRED EDUCATION AND EXPERIENCEAt least three (3) years of administrative and/or accounting experience.Proven ability to communicate effectively, verbally and in writing, and to establish a cooperative relationship with clients.PREFERRED EDUCATION AND EXPERIENCEAssociate’s degree preferred.Experience with payroll software is preferred.