Payroll Services Supervisor

Holland America-Princess (Holland America Dawson City Inn); Juneau, Northern (AK, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

The Alaska Department of Corrections in Juneau is seeking a Payroll Services Supervisor to lead payroll operations and a small team. This role directs payroll and leave processing, ensures accuracy, and maintains compliance with AS 37.05.020, serving as the agency's primary payroll certifier.

Join a collaborative administrative team in a central location with opportunities to improve internal controls, reporting, and training for staff. Partial telework may be possible.

Qualifications

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems.
• Oral and Written Communication: communicates ideas clearly in writing and speech.
• Personnel and Human Resources: knowledge of hiring, benefits, labor relations, and regulations.
• Supervision: plans, assigns, and monitors work and develops staff.
• Technical Competence: applies technical knowledge and analyzes payroll systems.

Responsibilities

• Lead payroll operations and a two-member HR technician team.
• Oversee review, entry, and certification of payroll documents and actions.
• Ensure reconciliations, audits, and data integrity across payroll systems.

Skills

Analytical Thinking

Oral and Written Communication

Personnel and Human Resources

Supervision

Technical Competence

Education

Post-secondary education/experience in payroll or HR

Job description

Job Description

The Department of Corrections, Division of Administrative Services, is recruiting for a Payroll Services Supervisor position located in Juneau, Alaska.

Watch Alaska DOC's video here:

DOC Extended Cut.mp4 (vimeo.com)

***This position is open to State Employees Only***

What You Will Be Doing:

The Payroll Supervisor manages the Department of Corrections’ payroll operations and provides leadership and direction to technical staff responsible for payroll and leave processing, as well as personnel transaction support.

The position oversees the review, entry, and certification of personnel actions and payroll documents within the State of Alaska Payroll System, ensuring compliance with AS 37.05.020.

You will supervise a small team of 2 HR technicians, ensuring timely and accurate processing, auditing, and reconciliation of all pay and service-related actions for multiple divisions.

Through staff, the supervisor ensures completion of payroll reconciliations, payroll and leave activity reporting, and resolution of discrepancies.

You will act as the agency’s primary payroll certifier, maintaining strong internal controls and data integrity, and handling complex payroll tasks while training staff to grow their capabilities.

Our Mission, Values, and Culture:

Our mission is to process all payroll transactions accurately, efficiently and timely. We are committed to providing dependable service, transparent communication, and stellar customer service.

Administrative Services provides essential centralized oversight to the operations of the Department in support of its mission to provide secure confinement, reformative programs, and a process of supervised community integration of releasing offenders to enhance the safety of our communities.

Benefits of Joining Our Team:

By joining the Payroll Team, you will be an integral member of the Division of Administrative Services. We embrace the values of integrity, accountability, and continuous improvement and take pride in doing our part to support the Department's mission. Partial telework is a possibility.

The Working Environment You Can Expect:

Our office is located in the Douglas Island Building with ample parking and short walk to Savikko Park, Sandy Beach, and the Treadwell Mine Historic Trail. The work environment is collaborative, and customer service oriented with a tight knit group that values each other's contributions.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

• Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
• Professionalism: Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating, emotional intelligence, integrity, and ethical behavior.
• Teaching Others: Helps others learn through formal or informal methods; identifies training needs; provides constructive feedback; coaches others on how to perform tasks; acts as a mentor.
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Minimum Qualifications

This job class uses competency based minimum qualifications.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Any combination of education and/or experience that provides the applicant with competencies in:

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and respond appropriately.
• Personnel and Human Resources: Knowledge of hiring, classification, benefits, labor relations, negotiation, and Federal, state, and local employment regulations.
• Supervision: Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.
• Technical Competence: uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Equivalent to those typically gained by:

Any combination of preparatory post-secondary education and/or progressively responsible experience in payroll services, human resource management, business administration, supporting management in running an organization/enterprise or supporting professionals working in human resources (such as recruitment, payroll, classification and compensation, employee and labor‑management relations, employer‑provided benefit programs, employment law compliance, or employee training).

Special Note:

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on‑line, self‑study, and on‑the‑job), from accredited and unaccredited sources, and long‑duration (such as a post‑secondary degree) and short‑duration (such as a seminar) programs.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

"Human resource" includes experience in recruitment and selection, classification, employee training, employer provided benefits programs, employment law compliance, personnel, payroll processing or system administration, or labor relations. Supervision of subordinates does not in itself constitute human resource work.