Office Assistant 2 (PCN 20-6690)

State of Alaska; Anchorage (AK); On-site; USD 30,000 - 34,000; Full time

Job summary

The State of Alaska, Department of Corrections, Division of Institutions, is seeking an Office Assistant 2 for the Anchorage Correctional Complex (ACC) in Anchorage. The role focuses on managing inmate property and financial accounts, data entry, and ensuring funds and belongings are delivered upon release.

You will work in a team on a 75-hour rotation, with day or night shifts, supporting a population of 800–1,000 inmates and upholding public safety and program integrity.

Qualifications

• High school diploma or the equivalent.
• One year of clerical experience including greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Education from an accredited college may substitute for the required experience.
• Must possess a valid driver's license and be 18 years of age or older.

Responsibilities

• Manage inmate property and financial accounts for 800–1,000 inmates.
• Perform accurate data entry and cash handling.
• Maintain accountability through ACOMS and ensure inmates receive belongings and funds upon release.

Skills

Customer Service

Computer Skills

Flexibility

Education

High school diploma or equivalent

Job description

The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 2 for the Anchorage Correctional Complex (ACC), located in Anchorage, Alaska.

Watch Alaska DOC's video here:

DOC Extended Cut.mp4 (vimeo.com)

What You Will Be Doing:

This position in the Property Section at the Anchorage Correctional Complex involves independently managing inmate property and financial accounts for a population of 800–1,000 inmates. Responsibilities include accurate data entry, handling large sums of cash, maintaining accountability through ACOMS, and ensuring inmates receive their belongings and funds upon release.

Our Mission, Values, and Culture:

The Alaska Department of Corrections focuses on public safety through secure confinement, rehabilitation, and community reintegration. It upholds professionalism, respects victims' rights, and ensures humane treatment of offenders. Staff create a safe environment that promotes daily reform and personal growth.

Benefits of Joining Our Team:

• Work with a dynamic group of individuals.
• Work with a variety of experienced DOC professionals.
• Assist and promote personal growth of subordinates through training, coaching, and mentoring.

The Working Environment You Can Expect:

This position operates within a team that includes Correctional Officers, following the same shift schedule. The duty cycle consists of a 75-hour rotation, working one week on and one week off, with either day or night shifts alternating every 13 weeks.

Who We Are Looking For:

• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Products and services; is committed to providing quality products and services.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution:

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

REQUIRED DOCUMENTS:

• Resume
• 3 Professional References
• Last 3 Performance Evaluations

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

RECRUITMENT DIFFICULTIES

Starting salary may be approved up to Step D-$23.65, if criteria are met.

EDUCATION:

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION:

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post‑secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post‑secondary institution. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

PREA NOTIFICATION:

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institutions.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

CRIMINAL HISTORY CHECKS/APSIN/ACOMS:

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

FINGERPRINT NOTICE:

All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

DRIVER LICENSE REQUIREMENT:

Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.

EEO STATEMENT:

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or [phone] (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal‑opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE:

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or [phone] if you are in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Oscar M. Zapata

Administrative Officer 2

907-269-4204

[e-mail]