Payroll Senior Manager

toyota; Plano (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Toyota's Central Business Services organization seeks a Senior Payroll Manager to lead payroll delivery, time & labor administration, compliance, and payroll technology across North America. You will support more than 55,000 team members and lead a 30-person payroll team from Plano, TX.

The role emphasizes operational excellence, transformation, and stakeholder collaboration to deliver accurate, timely payroll and scalable solutions.

Qualifications

• Bachelor's degree or equivalent, with extensive payroll/tax knowledge.
• Experience leading payroll operations in a large multi-state/multi-country org.
• Strong understanding of US/Canada wage laws and compliance.

Responsibilities

• Lead payroll operations and service delivery across North America.
• Develop a high-performing payroll team through coaching and mentoring.
• Govern payroll technology, system integrity and regulatory compliance.
• Oversee case management, issue resolution, and data-driven improvements.
• Drive transformation initiatives, automation and standardization.
• Ensure SOX controls and audit readiness across jurisdictions.
• Shape payroll strategy and roadmap with stakeholders company-wide.

Skills

Payroll leadership

Time & Labor mgmt

Regulatory compliance

Vendor governance

Team development

Education

Bachelor's degree or equivalent

Tools

Payroll systems

Job description

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

Immigration Policy

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, 'job flexibility benefits' [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we're looking for

Toyota's Central Business Services Department is looking for a passionate and highly motivated Payroll Senior Manager.

The primary responsibility of this role is to provide strategic and operational leadership for payroll delivery, time and labor administration, compliance, and payroll technology solutions across North America. This role is accountable for ensuring accurate and compliant payroll operations supporting more than 55,000 team members, leading a high-performing team of 30 team members, advancing continuous improvement and transformation initiatives, and delivering scalable solutions.

Reporting to the General Manager, Central Business Services, the person in this role will support the department's objective to deliver exceptional payroll and time and labor services through operational excellence, compliance, innovation, and continuous improvement across North America.

This position is based in Plano, Texas. The selected candidate will be expected to reside within commutable distance of this location.

What you'll be doing

Lead Payroll Operations and Service Delivery

Accountable for the accurate, timely, and compliant delivery of payroll services across North America through effective oversight of third-party providers, service performance, and internal controls. Provide governance for vendor relationships, including contract management, financial stewardship, service level agreements, and performance management to ensure business objectives are achieved and service expectations are consistently met.

Lead and Develop the Payroll Organization

Lead and develop a high-performing team of payroll professionals and consultants through talent development, performance management, and continuous improvement.

Oversee Payroll Operations Technology

Provide strategic governance for payroll and time & labor management systems, ensuring system integrity, regulatory compliance, operational stability, and alignment with evolving business needs.

Drive Customer Experience and Issue Resolution

Lead payroll case management, issue resolution, and escalation processes, making timely pay-impacting decisions while leveraging data and root cause analysis to improve service delivery.

Lead Payroll Transformation and Business Initiatives

Direct payroll, Time & Labor, and process improvement initiatives, including system implementations, automation, standardization efforts, and operational enhancements.

Ensure Compliance, Risk Management, and Governance

Maintain accountability for payroll compliance, audit readiness, data governance, tax and garnishment administration, SOX controls, and regulatory requirements across supported jurisdictions.

Shape Payroll Strategy and North America Roadmap

Develop and execute the payroll strategic roadmap, driving regional solutions, vendor strategy, cost competitiveness, and long-term service delivery transformation. Partner with stakeholders across HR, Finance, Legal, Tax, IT, and business operations to align priorities, influence decisions, and deliver sustainable business outcomes.

What you bring

• Bachelor's degree or equivalent combination of education and professional experience.
• Extensive progressive experience in payroll, time and labor, HR operations, finance operations, or a closely related field in a large, multi-state and multi-country organization, supporting 25,000+ employees.
• Experience leading payroll operations, compliance activities, and service delivery within a large, complex organization.
• Experience supporting payroll, HR, or time and labor technology platforms and related business initiatives.
• Working knowledge of payroll regulations, wage and hour laws, payroll taxation, garnishments, and compliance requirements across US and Canada.
• Experience leading, managing, and developing a team of high performing payroll professionals.

Added bonus if you have

• Experience supporting multi-country payroll and time and labor operations or region