Senior Manager - Payments & Billing

Toyota North America; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits and wellness

Retirement plan (401(k) with company

Paid holidays and PTO

Relocation assistance

Job summary

Toyota North America’s Payments & Billing team seeks a Senior Manager to define and drive the strategic direction of payment modernization across all lines of business. You will lead initiatives that modernize capabilities, advance transformation, and deliver operational excellence across a complex payments landscape.

Reporting to the VP, Payments & Billing, you will ensure scalable, secure, and efficient payment operations that handle 70+ million payments annually, directly impacting the

Qualifications

• A four-year college degree (BA/BS) required.
• Extensive experience in payments, billing, or cash management.
• Proven ability to lead complex initiatives across multiple teams.

Responsibilities

• Define and execute the strategic vision for Payments & Billing.
• Partner with business, operations, and technology leadership to deliver scalable payment solutions.
• Lead a portfolio of strategic initiatives and large-scale transformations.
• Build partnerships across treasury, legal, risk, and external stakeholders.
• Lead, coach, and develop a high-performing team.
• Present business cases to the Executive Committee to secure alignment.

Skills

Payments strategy

Leadership

Cross-functional collaboration

Regulatory compliance

Payments modernization

Education

Bachelor's degree (BA/BS)

MBA (preferred)

Job description

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who We’re Looking For

Toyota Financial Services’ Payments & Billing Department is looking for a passionate and highly motivated Senior Manager-Payments & Billing. The primary responsibility of this role is to define and drive the strategic direction of payment modernization across all lines of business, leading initiatives that modernize capabilities, advance transformation and deliver operational excellence across our complex payments landscape.

Reporting to the VP, Payments & Billing, the person in this role will support the Payments & Billing Department’s objective to ensure scalable, secure, and efficient payment operations that process 70+ million payments annually, directly impacting the financial health and customer experience of the entire Toyota ecosystem.

What You’ll Be Doing

In this role, you will serve as a strategic leader, partnering with executives and global teams to shape the future of our payment capabilities while fostering a culture of innovation and continuous improvement. Success means effectively influencing cross-functional stakeholders to deliver high-impact solutions that modernize our platforms and drive enterprise-wide value.

• Define and execute the strategic vision for Payments & Billing, transforming the function into a value-generating capability that drives revenue and cost efficiencies.
• Partner with the business, operations, and technology leadership to deliver scalable payment solutions.
• Lead a portfolio of strategic initiatives, from targeted process improvements to large-scale ecosystem transformations.
• Build and maintain strong partnerships across treasury, legal, risk, and external stakeholders to advance enterprise payment capabilities and ensure regulatory compliance.
• Lead, coach, develop a high-performing team, build deep subject matter expertise and foster a culture of collaboration and operational excellence.
• Clearly communicate complex business strategies and present business cases to the Executive Committee to secure alignment on enterprise priorities.

What You Bring

• A four-year college degree, such as a BA or BS
• 12+ years of progressive and relevant experience in payments, billing, and/or cash management where you have successfully led complex initiatives.
• Deep knowledge of the digital payments’ ecosystem and processes, with practical experience across multiple payment rails (ACH, cards, wires, etc).
• Progressive and relevant experience with payment related compliance (Nacha, PCI-DSS, card brand rules), merchant banking, and payment gateways.
• Deep understanding of payments technology architecture and delivery, with ability to partner effectively with technology leadershi

Added bonus if you have

• An MBA or equivalent advanced degree that deepens your expertise in business strategy and financial operations.
• Experience navigating the complexities of global payment ecosystems and large-scale platform transitions.
• Demonstrated success in succession planning and developing future leaders within a high-impact, lean team environment.

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.