Payroll Processor I

OneSource Virtual (OSV); United States; Remote; USD 42,000 - 54,000; Full time

Job summary

OneSource Virtual (OSV) is seeking a detail-oriented Payroll Processor I to join its team, offering exposure to Workday payroll and client workstreams in a fast-paced setting.

The role emphasizes accuracy, confidentiality, and strong client service skills, with responsibilities spanning settlements, documentation, and daily reporting to support operational goals.

Qualifications

• 1–2 years of Payroll Customer Service experience.
• Strong communication skills with a customer-focused approach.
• Proficiency with Workday payroll applications and Excel reporting.
• Ability to manage multiple client requests with accuracy.

Responsibilities

• Process payroll settlements through clients’ Workday applications.
• Handle on-demand payment settlements as requested by clients.
• Maintain accurate client-specific payroll support documentation.
• Manage daily control reports and ensure timely completion of tasks.
• Review and resolve treasury-related exceptions.
• Provide professional support to clients while maintaining payroll accuracy and confidentiality.
• Collaborate with team members to achieve service and operational goals.

Skills

Payroll knowledge

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Associate Degree (preferred)

Tools

Workday

Microsoft Excel

MS Word

Job description

OneSource Virtual (OSV) is seeking a detail-oriented and motivated Payroll Processor I to join its team. OSV provides payroll, benefits, finance, and HR technology solutions for Workday customers, helping organizations automate critical administrative processes and improve operational efficiency.

This entry-level opportunity is ideal for individuals interested in developing their payroll expertise while working directly with clients. The successful candidate will process payroll settlements, manage client documentation, handle payroll-related requests, and provide accurate and timely support in a fast-paced professional environment.

Key Responsibilities:

• Process payroll settlements through clients’ Workday applications.
• Handle on-demand payment settlements as requested by clients.
• Maintain accurate client-specific payroll support documentation.
• Manage daily control reports and ensure timely completion of assigned tasks.
• Review and resolve treasury-related exceptions.
• Provide professional support to clients while maintaining payroll accuracy and confidentiality.
• Collaborate with team members to achieve service and operational goals.

Requirements:

• High School Diploma, GED, or equivalent qualification; higher education preferred.
• 1–2 years of Payroll Customer Service experience.
• Proficiency in Microsoft Word and Excel.
• Strong communication skills with a customer-focused approach.
• Ability to manage multiple tasks and support various clients effectively.
• Strong organizational skills with excellent attention to detail.
• Ability to work under pressure and meet deadlines.
• Good problem-solving and mathematical skills.
• Ability to handle confidential customer information with professionalism.

Strong knowledge of:

• Payroll processing procedures and customer support operations
• Workday payroll systems and administrative processes
• Microsoft Excel, reporting, and payroll documentation

Preferred Skills:

• Knowledge of payroll processes and payroll compliance.
• Associate Degree or higher education qualification.
• Ability to build positive working relationships with clients and team members.
• High School Diploma, GED, or equivalent; higher education preferred