Payroll Processing Specialist: Precise Pay & Issue Fix

Socket.dev; Nashville (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

Vanderbilt University is seeking a Payroll Specialist to process off-cycle payrolls, respond to help desk inquiries, and resolve payroll issues. The role upholds strict confidentiality and requires attention to detail and strong communication skills.

Collaboration with HR and finance ensures accurate payroll processing and compliance across federal and state regulations. Located in Nashville, this position emphasizes data-informed practices, timely payroll handling, and continuous knowledge of

Qualifications

• 1–3 years of payroll experience preferred.
• Experience in payroll processing, payroll administration, customer service, or human resources support.
• Strong attention to detail and ability to manage confidential information.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, particularly Excel.

Responsibilities

• Process off-cycle payroll batches, special payments, adjustments, and corrections accurately and within established deadlines.
• Respond to payroll help desk tickets, including inquiries regarding paychecks, timecards, tax withholding, direct deposit, W-2s, deductions, and payroll processes.
• Research and resolve employee payroll issues.
• Monitor and manage payroll ticket queues to ensure timely responses and issue resolution in accordance with service level expectations.
• Assist employees with direct deposit setup and updates, ensuring documentation is received, reviewed, and processed accurately.
• Review payroll transactions for completeness and accuracy and identify discrepancies requiring correction.
• Research payroll earnings, deductions, taxes, benefits, garnishments, and other employee payroll concerns.
• Assist with processing of payroll adjustments, overpayments, retroactive payments, and manual check requests.
• Maintain confidentiality of employee personal, employment, and payroll information.
• Assist with identifying and correcting out-of-balance conditions and payroll transaction errors.
• Support payroll record maintenance, document retention, and audit requests as needed.
• Assist with locating and resolving uncashed payroll checks and employee payment inquiries.
• Ensure compliance with federal, state, and institutional payroll policies and procedures.
• Maintain current knowledge of payroll regulations, tax requirements, and payroll system processes.

Skills

Payroll processing

Attention to detail

Excel

Communication

Education

Associate's degree preferred

Job description

Vanderbilt University is seeking a Payroll Specialist to process off-cycle payrolls, respond to help desk inquiries, and resolve payroll issues. The role upholds strict confidentiality and requires attention to detail and strong communication skills.

Collaboration with HR and finance ensures accurate payroll processing and compliance across federal and state regulations. Located in Nashville, this position emphasizes data-informed practices, timely payroll handling, and continuous knowledge of