Payroll Policy and Procedures Specialist

Employment Development Department; California; Híbrido; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work schedule

Descripción de la vacante

Employment Development Department in Sacramento, CA is seeking a Policy and Procedures Specialist (Senior) to develop, update, and maintain procedures and training resources for personnel transactions within the Payroll Services Group.

The role emphasizes process improvement, change management, and training delivery, including surveys and group sessions. The position is based in Sacramento with a hybrid telework option (in-office four days per week) and operates under supervisor guidance.

Formación

• SOQ is required with two written responses addressing: independent problem research and payroll/benefits training experience.

Responsabilidades

• Develop, update, and maintain procedures and training resources for personnel transactions.
• Lead process-improvement and training initiatives within Payroll Services Group.
• Review, advise, and decide on complex personnel transactions as SME; may lead special payroll/benefits projects.

Descripción del empleo

Job Description and Duties

THIS IS A RE-ADVERTISEMENT, IF YOU PREVIOUSLY APPLIED, YOU DO NOT HAVE TO RE-APPLY.

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Are you passionate about streamlining processes and enhancing efficiency? Do you enjoy transforming complex workflows into clear, actionable procedures or resources? Take advantage of this exciting opportunity to join our collaborative and dynamic team! Under the direction of the Supervisor I, the Policy and Procedures Specialist serves as the expert staff resource for developing, updating, and maintaining procedures and training resources for personnel transactions, with a focus on payroll specialists and attendance clerks. The Senior Specialist leads efforts in process improvement, change management, communication, and training within the Payroll Services Group (PSG). This includes identifying opportunities for process improvements, gathering feedback through surveys, and developing and facilitating group training sessions. The Senior Specialist works independently to review, advise, and make decisions on varied and complex personnel transactions. Additionally, the Senior Specialist acts as a Subject Matter Expert (SME) and may lead complex special projects related to payroll and benefit services. Position located at: 1416 9th Street, Sacramento, CA, 95814

This is a newly remodeled high-rise building located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center. The building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

We are currently on a hybrid telework schedule of in office 4 days per week. This is subject to change based on operational need and/or future return to office orders.

Desirable Qualifications

Strong written and verbal communication skills, with the capacity to review, edit, and develop procedures, forms, reports, memorandums, and other written materials. Experience developing and delivering training, facilitating presentations, and providing guidance and support to staff. Proficiency in collaborating with cross-functional teams and delivering excellent customer service. Flexibility to respond to changing workload and staffing needs, including providing operational support and roster coverage. Proficiency in organizing and prioritizing multiple assignments and special projects while maintaining accuracy and meeting competing deadlines in a high-volume, fast-paced work environment.

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process.

The SOQ must be typed, no less than 12-point font, and must include a response to both statements below, including specific examples.

• Describe a time that you were required to independently identify and research a problem and include the following: What information did you research? How did you collect and analyze data? What were your recommended solutions?
• Describe your qualifications and experience in the development, implementation, and facilitation of training or training resources related to payroll and benefits transactions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.