Payroll Operations Specialist - Data & Audit Support

independencepetgroup; United States; On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Parental leave

Career advancement opportunities

Overtime eligibility

Job summary

Doubtless North America is seeking a Payroll Support Specialist to join the growing Payroll team. You will provide administrative, reporting, and operational support to ensure accurate and timely payroll processing.

The role requires meticulous organization, data accuracy, and the ability to manage multiple tasks in a fast-paced environment, with responsibilities spanning documentation, audits, reporting, and employee inquiries.

Qualifications

• Strong attention to detail with a commitment to accuracy and quality.
• Ability to manage multiple priorities and meet recurring deadlines.
• Strong organizational and documentation skills.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Ability to handle sensitive and confidential employee information appropriately.
• Strong written and verbal communication skills.
• Customer-focused mindset with a willingness to support employees and business partners.
• Ability to learn new systems, processes, and technologies quickly.

Responsibilities

• Maintain payroll documentation, processing workpapers, audit files, and electronic records across shared platforms.
• Prepare payroll templates, reporting tools, processing trackers, and recurring support materials used throughout the payroll cycle.
• Perform payroll-related data entry and review employee payroll information for completeness and accuracy.
• Identify discrepancies involving employee records, timekeeping, leave administration, and payroll coding, escalating issues as needed.
• Conduct routine timecard and payroll audits, documenting exceptions and preparing supporting analysis for review.
• Compile audit logs, exception reports, and payroll validation documentation to support compliance and payroll accuracy.
• Generate recurring payroll reports, data extracts, and reporting packages for stakeholders and internal team members.
• Maintain payroll dashboards, trackers, and reporting resources that support payroll operations and decision-making.
• Monitor payroll support channels and route employee inquiries to the appropriate resources.
• Assist with ticket management, service request tracking, and payroll issue resolution while maintaining a high level of customer service.

Job description

Doubtless North America is seeking a Payroll Support Specialist to join the growing Payroll team. You will provide administrative, reporting, and operational support to ensure accurate and timely payroll processing.

The role requires meticulous organization, data accuracy, and the ability to manage multiple tasks in a fast-paced environment, with responsibilities spanning documentation, audits, reporting, and employee inquiries.