Payroll Operations & Payroll Tax Specialist

iHeartMedia; San Antonio (TX); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) retirement plan

Paid vacation and sick time

Paid company holidays

Employee assistance program (EAP)

Volunteer day program

Job summary

iHeartMedia in San Antonio, TX, is seeking a Payroll Operations & Payroll Tax Specialist to join our payroll team. This role balances payroll operations and payroll tax, supporting processing, compliance, and cross-functional collaboration.

The ideal candidate will be detail-oriented, proficient with Excel and payroll systems, and able to manage multi-state workflows in a fast-paced corporate environment. CPP not required but a plus; Workday experience is a plus.

Qualifications

• Strong knowledge of payroll processing principles and payroll tax regulations.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency with payroll systems and Microsoft Excel.
• Experience with multi-state payroll and FEIN environments.
• CPP certification is a plus.

Responsibilities

• Support end-to-end payroll processing activities.
• Review payroll data for accuracy and compliance.
• Audit payroll reports and resolve discrepancies.
• Process adjustments, corrections, and off-cycle payroll requests.
• Assist with payroll inquiries from employees and internal partners.
• Monitor regulatory changes and communicate impacts.

Skills

Payroll processing

Payroll tax regulations

Attention to detail

Time management

Multi-state payroll experience

Education

Bachelor's degree in Accounting/Finance

CPP certification (plus)

Tools

Workday

Excel

Payroll systems

Job description

The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

We are seeking a highly motivated Payroll Operations & Payroll Tax Specialist to join our payroll team. This unique role will split responsibilities between Payroll Operations and Payroll Tax, providing support across both functions daily. The ideal candidate is detail-oriented, adaptable, and eager to learn established processes while working collaboratively with a tenured team. This position requires someone who thrives in a fast-paced environment, is comfortable managing changing priorities, and values accuracy, teamwork, and continuous learning. This role requires an individual who can effectively balance responsibilities across Payroll Operations and Payroll Tax throughout the day. The successful candidate must be comfortable shifting between payroll processing, employee support, tax compliance activities, vendor coordination, and issue resolution while maintaining accuracy and meeting deadlines. Success in this role begins with understanding and executing current processes, building strong relationships, and becoming a trusted member of the team. This role offers opportunities for professional growth and expanded responsibilities as business needs evolve.

What You'll Do:

• Payroll Operations Support end-to-end payroll processing activities.
• Review payroll data for accuracy and compliance.
• Audit payroll reports and resolve discrepancies.
• Process adjustments, corrections, and off-cycle payroll requests.
• Assist with payroll inquiries from employees and internal partners.
• Support payroll balancing and reconciliation activities.
• Maintain payroll documentation and process controls.
• Payroll Tax: Support payroll tax compliance activities across federal, state, and local jurisdictions in a multi-state, multi-FEIN environment.
• Research and respond to payroll tax notices and agency inquiries.
• Partner with the payroll tax vendor to support accurate and timely tax filings, payments, and account maintenance.
• Review payroll tax data and filings for accuracy and assist in resolving discrepancies when identified.
• Assist with year-end payroll tax activities, including W-2 review and validation processes.
• Research payroll tax issues and partner with internal and external stakeholders to resolve concerns.
• Maintain payroll tax records, registrations, and supporting documentation.
• Monitor regulatory changes and communicate potential impacts to payroll processes and compliance requirements.

What You'll Need:

• Strong knowledge of payroll processing principles and payroll tax regulations.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and deadlines.
• Strong problem-solving and analytical skills.
• Proficiency with payroll systems and Microsoft Excel.
• Workday experience is a plus.
• Strong verbal and written communication skills.
• Multi-state payroll experience preferred.
• Experience supporting payroll processes in a multi-FEIN environment preferred.
• Experience working with a third-party payroll tax vendor preferred.
• Experience working in a corporate environment is preferred.
• CPP certification is a plus.

The successful candidate will:

• Demonstrate a willingness to learn and understand existing processes and procedures.
• Respect established practices while building knowledge and credibility within the team.
• Develop positive working relationships with an experienced and tenured group of payroll professionals.
• Remain flexible and productive when priorities shift or unexpected challenges arise.
• Demonstrate ownership and accountability while leveraging the knowledge and expertise of team members when needed.
• Contribute to a collaborative, supportive, and positive team culture.
• Exhibit adaptability and a willingness to jump in wherever needed to support the team and business.
• Thrive in an environment where change is constant and the ability to stay calm, organized, and solutions-focused is critical.
• Demonstrate the ability to quickly shift priorities and seamlessly pivot between Payroll Operations and Payroll Tax responsibilities throughout the day, balancing competing demands while maintaining accuracy, compliance, and excellent customer service.
• Take initiative, demonstrate sound judgment, and consistently deliver high-quality results.
• Show a commitment to continuous learning, professional development, and process improvement.
• Enjoy being hands-on in payroll operations and payroll tax activities.
• Demonstrate a strong customer-service mindset and commitment to supporting employees and business partners.
• Demonstrate the ability to manage details and maintain accuracy across multiple entities, jurisdictions, and payroll tax requirements.
• Work effectively both independently and as part of a team.

What You'll Bring:

• Respect for others and a strong belief that others should do this in return
• Full proficiency and understanding of job function
• Open communication with colleagues and direct reports that encourages collaboration and team consensus
• Strong problem solving skills
• Efficiency with independent work under minimal guidance
• Commitment to process improvement for overall team effectiveness
• Professional communication that stresses diplomacy, empathy and patience

Location:

San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type:

Regular Time Type: Full time

Pay Type:

Hourly

Benefits:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify.