Payroll Operations Lead, HR Shared Services Center

Navy Federal Credit Union

Vienna (VA)

Hybrid

USD 90,000 - 120,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Navy Federal Credit Union is seeking a skilled payroll supervisor to oversee the HR Shared Services Center payroll operations across multiple locations. You will provide expert guidance on Oracle Fusion HCM Payroll, ensure accurate, timely payroll delivery, and collaborate with HR partners and technology teams to support an employee-focused payroll experience.

The role requires leadership to optimize processes, ensure compliance with federal/state regulations, and drive data-driven improvements.

Qualifications

Significant experience with full-cycle payroll processing using Oracle Fusion HCM Payroll.
Experience with multi-state payroll processing, including controls, reconciliation and compliance.
Experience leading teams in a customer-focused payroll environment.

Responsibilities

Supervise HR SSC payroll operations across locations to meet objectives.
Lead data entry and production to ensure timely, accurate payroll data.
Monitor service quality and communications channels across the organization.
Resolve technical or resource issues; establish a positive, accountable work environment.
Respond to escalated inquiries from staff and management; provide guidance.