Payroll Operations & Compliance Specialist

Embedded Shishya; New York, Portland, San Francisco (NY, OR, CA); Hybrid; USD 85,500 - 96,200; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Mercury is seeking a Payroll Operations Specialist to support payroll compliance across state jurisdictions. You\'ll manage payroll tax registrations, agency accounts, foreign qualifications, tax correspondence, unemployment claims, and related administrative tasks while partnering with Payroll Operations, Support, Implementation, Benefits, and external partners.

You will research state requirements, coordinate with government agencies, and drive automation to improve scalable workflows and

Qualifications

• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written communication and customer service skills.
• Comfortable researching regulations and navigating government agency websites.
• Ability to work independently while collaborating across cross‑functional teams.
• 2–3 years of experience in payroll operations, payroll tax registrations, compliance, Secretary of State filings, or other regulatory or administrative operations is preferred.

Responsibilities

• Register employers with state and local payroll tax agencies and manage agency accounts, credentials, and ongoing maintenance.
• Research state compliance requirements and coordinate directly with government agencies to resolve registration and account issues.
• Process and maintain foreign qualifications, including filings, renewals, withdrawals, and vendor coordination.
• Review and route tax notices, respond to unemployment claims, and manage other compliance-related administrative requests.
• Coordinate additional client services, including California Statement of Information filings, agency payment research, and check processing.
• Maintain accurate documentation, update internal systems, and identify opportunities to improve operational processes through automation and scalable workflows.

Skills

Organizational skills

Prioritization

Written communication

Regulatory research

Independent work with collaboration

Payroll operations experience

Job description

Mercury is seeking a Payroll Operations Specialist to support payroll compliance across state jurisdictions. You\'ll manage payroll tax registrations, agency accounts, foreign qualifications, tax correspondence, unemployment claims, and related administrative tasks while partnering with Payroll Operations, Support, Implementation, Benefits, and external partners.

You will research state requirements, coordinate with government agencies, and drive automation to improve scalable workflows and