Payroll Implementation Architect (SaaS & Go-Live)

IRIS; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

IRIS Software Group in the United States is seeking an Implementation Consultant with hands-on payroll experience to help customers implement our SaaS payroll solutions. You’ll lead from requirements through configuration, data migration, testing and go-live, working directly with customers.

This role focuses on payroll processes, software configuration, integrations and training. You’ll collaborate with Sales, Product, Engineering and Customer Success, travel to client sites as needed and help

Qualifications

• Hands-on payroll experience and a good understanding of payroll processes – essential
• Experience in SaaS/software implementation, onboarding or technical consulting
• Experience working directly with customers to understand requirements and implement solutions
• Experience with payroll software or systems
• Understanding of software configuration, workflows and integrations
• Experience with APIs, ETL, data migration or data transformation
• Confidence managing several customers, projects or priorities
• The ability to explain software and technical information in simple terms
• Experience with Salesforce, Jira, Confluence or similar tools would be useful

Responsibilities

• Manage payroll software implementations for new and existing customers
• Understand customers’ payroll processes and requirements and translate these into the right software setup
• Configure SaaS products, workflows and customer-specific requirements
• Support payroll data migration, integrations and testing
• Work with APIs, ETL processes and data transformation where required
• Guide customers through user acceptance testing and readiness for go-live
• Deliver training and explain software clearly to customers
• Support customers during go-live and their transition into ongoing support
• Manage multiple customer projects and priorities at the same time
• Work with Sales, Product, Engineering and Customer Success to resolve issues and deliver successful outcomes
• Keep customers informed about progress, timelines, risks and issues
• Travel to customer sites when required.

Skills

Hands-on payroll experience

Payroll knowledge

Tools

Salesforce

Jira

Confluence

Job description

IRIS Software Group in the United States is seeking an Implementation Consultant with hands-on payroll experience to help customers implement our SaaS payroll solutions. You’ll lead from requirements through configuration, data migration, testing and go-live, working directly with customers.

This role focuses on payroll processes, software configuration, integrations and training. You’ll collaborate with Sales, Product, Engineering and Customer Success, travel to client sites as needed and help